Reviews
Scheduling and execution of all service work has been...
Scheduling and execution of all service work has been superb. Service writers are knowledgable, curteous and honest. Kasey and Austin are professional, caring and thorough. Top shelf service organization!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is laser focused on customer satisfaction...
This dealership is laser focused on customer satisfaction and professionalism beyond what other dealerships offer. I was thoroughly shown the vehicle I was looking at and never pressured. Excellent post sale service as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing our car here was the most relaxing and...
Purchasing our car here was the most relaxing and pleasant new car transaction I have ever experienced! Chase & Alex we’re a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Loveland. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
My husband and I love purchasing our vehicles here. We...
My husband and I love purchasing our vehicles here. We worked with Chase Albright. He made sure we were taken care of every step of the way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! If you have any further questions, please give us a call. We're always happy to help!
Customer service is flawless. I drove from Oklahoma to...
Customer service is flawless. I drove from Oklahoma to come see the team again. From the minute you walk in to the moment you leave you feel appreciated and comfortable. Chase make the experience very painless, in and out very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Bobby, thank you for your kind review; we are happy to pass along your comments to Chase here at Mercedes-Benz of Loveland! We look forward to your next visit! Take care!
Can't say enough about this dealership. Brian and Nick...
Can't say enough about this dealership. Brian and Nick the sales managers. Alex in Finance. Trent, the general manager and, of course, Chase Albright, super guy in sales who was very professional and took all the time needed to explain the machine's operation. Just a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Barkerwyoming, thank you so much for your feedback about Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Brian,Nick,Alex and Chase Albright will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Loveland
Peter in sprinter service was outstanding. Kept me...
Peter in sprinter service was outstanding. Kept me informed and explained repair. Kasey was a great contact to keep me up to date in repair
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Ray Plasencis helped me when I bought my new Mercedes...
Ray Plasencis helped me when I bought my new Mercedes from Mercedes of Loveland, Colorado. This was the easiest car buying experience I have ever had. Felipe Sorzano did the financing for me at the dealership. He did an excellent job as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Loveland we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Very knowledgeable, responsive and friendly. They helped...
Very knowledgeable, responsive and friendly. They helped me beyond just the car and resolved with unforeseen circumstances to make my experience smoother. Thanks Carlos and Team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Loveland. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Loveland!
Very fine dealership. Excellent service. Nick was very...
Very fine dealership. Excellent service. Nick was very professional and knowledgeable. We would recommend anyone to Mercedes Benz of Loveland. Everyone was welcoming and very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Loveland for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.