Earnhardt Chandler Cadillac

(469 reviews)
Visit Earnhardt Chandler Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (480) 422-5933 (480) 422-5933
Used (480) 422-9538 (480) 422-9538
Service (480) 374-5617 (480) 374-5617

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Earnhardt Chandler Cadillac from DealerRater.

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Dennis and Andy were great to work with. It was a...

Dennis and Andy were great to work with. It was a low-stress situation, buying a used car from them. I bought a low-mileage Mercedes that had a couple of problems which a Mercedes service team needed to fix. Andy and Dennis told me that they would take care of the cost of those services. On the strength of their say so, I took the car and then had the service done. As promised, they picked up the tab as stated. If you're looking for good people to deal with when you buy a new or used car, I would definitely recommend this dealership and these individuals without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My husband and I purchased our new Cadillac from Tom...

My husband and I purchased our new Cadillac from Tom Haggerty. Tom was personable, knowledgeable and extremely helpful. We are very happy with our new car and the treatment we received from Tom and Kachina Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful from start to finish. Made the whole...

Very helpful from start to finish. Made the whole process simple and explained every detail thoroughly. Thanks to Carl Pratt and Andy Ochoa for the great attitude and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hi There, My wife and i have been new car...

Hi There, My wife and i have been new car shopping for six months.I am 67 years old and have purchased at least 20 cars and six rvs.We had Kyler Schnepp as our salesman,he is the greatest salesman i have worked with,we love our new srx turbo.This is a five star store,ten stars would be better. Sincerely JIM MYCHAJLONKA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were great. It was a wonderful experience. Quick and...

They were great. It was a wonderful experience. Quick and easy and we have a beautiful new car. Both Carl and Andy were very helpful and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tom did a great job helping me get the exact car I was...

Tom did a great job helping me get the exact car I was looking for. When I first arrived they didn't have the used car I was looking for, but he showed me a couple other options and then called me personally when he did find the exact car I wanted. He followed through with everything he told me and made my experience easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff at Kachina Cadillac In Scottsdale Arizona is...

The staff at Kachina Cadillac In Scottsdale Arizona is extremely hardworking, friendly and always willing to go above and beyond to meet the customers expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He was one who wanted to sell us a car. We were used to...

He was one who wanted to sell us a car. We were used to SMALL town service, but Tom and your dealership far surpassed that. Thanks for being so kind to two Iowa people. He pointed out things that we were not aware of on that were on the vehicle and explained how they worked. Even in Iowa, they are not as trusting as this dealership. Enjoyed the time spent, and the popcorn was good. Thanks, John & Sarah R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kachina Cadillac and their employees, Carl Pratt and Andy...

Kachina Cadillac and their employees, Carl Pratt and Andy Ochoa, were a pleasure to work with! They were professional and courteous and made my purchase stress free as well as fun! I would definitely recommend this dealership to anyone looking for a great deal and pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Carl was very friendly and helpful. He went out of his...

Carl was very friendly and helpful. He went out of his way to answer questions and get us the deal and car we were looking for. Andy made the process quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.