Reviews
45 thousand mile check up
They were fast ... courteous... and most professional They gave me the use of a lender car which eliminated any wait time.I would recommend this dealership to any Lexus owner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Integrity and Honesty
Anyone searching for a good used or new car would be best served by going to Lexus of Atlantic City. My husband and I were searching for a good used car and found one at Lexus of Atlantic City. From beginning to end, it was by far the best dealership experience we have encountered. Our sales consultant, Helen Bitzberger was so helpful with the entire transaction. The sales manager, Joe Callahan, not only gave us a great trade in value, he went one step further. We wanted new tires to seal the deal. He said he would provide new General tires. Our preference was Bridgestone, but he told us they would be more money. When we went to pick up our car today, we noticed he did in fact put Bridgestone on the vehicle at no additional cost. We were very impressed and very appreciative. We ended our transaction by seeing Joe Ciaburri, finance manager. We signed our paperwork with him. He did talk about extra packages we could buy for extended warranty, but he was not pushy at all after my husband explained that he does this type of work and we would not need it. We are very grateful that we found a truly honest and trustworthy dealership.and would recommend Lexus of Atlantic City to anyone in the market for a new or used car. We will soon be trading in our other car for a new or used Lexus at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Took me on time and finished on the time they projected. Everyone was very courteous and pleasant. Waiting room could do with a better selection of reading material. Overall, it was a very good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Very Friendly
Helen was great to work with and made the transaction easy.The car was in excellent condition and very well maintained my wife and I are very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy no pressure
Easy no pressure car sales. Helen was friendly and made the new car sales process very easy and stress free. Would recommend Helen and this company to anyone looking for a good honest deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathy Rubba
Great! Helen is awesome! Thanks so much for the quick service. You guys make buying a car easy! Joe in finance is awesome too. Very quick and simple process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest and straightforward
This is the first dealership I actually felt comfortable doing business with. Normally when I have to buy a car, my stomach gets tied in knots just walking in the dealership. There was no back and forth. We settled on a more than fair price. Then I dealt with the finance manager Joe C. and he was able to get a better rate than I had with my credit union.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service!!!!
See sales consultant Helen B when purchasing a vehicle! Helen will not waste your time and helps to find exactly the right vehicle for you. She saw the process from start to finish and helped with the navigation and phone set up. Love my new Lexus and the entire staff at Atlantic Lexus!!!! Don’t go anywhere else to buy your car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
My service at Lexus of Atlantic City is always exceptional. Have been going there for the last 7 years and are always treated with the utmost respect and what can we do for you! Angelina is terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional car buying experience
Salesman and sales manager were knowledgeable, friendly and fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase