Reviews
Happiest car purchase we’ve ever made!
We new what we wanted and had contacted 3 Lexus dealerships. Atlantic City Lexus was by far the most responsive, Kristina “listened” to what we wanted and immediately prepared a very organized e-mail with easy to use links depicting your inventory. After a couple of days we made a decision on what car to make an offer on. Unfortunately, it just sold. Very disappointing, so we told Kristina to keep us in mind, especially if one come in with 20 inch wheels. I feel like I’m rambling right now, but that’s because we are so happy. Long story short, Kristina went out into your lot, found us a car, negotiated, a price over the phone, and shot down the parkway (60 miles) check in hand. Then Kristina and Joe got us in and out with no stress. We will absolutely tell all our family and friends to go to AC Lexus, especially Kristina.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maintenance service
Always accommodating and easy to get loaner great job thanks this was my second service and it was complimentary which is a great savings keep up the good work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought 3 Lexus vehicles from them.
Wife bought a ES350 while I drove a Honda Pilot. After driving Her ES350 I dumped the Pilot and bought a RX350 WE COULDN"T BE MORE PLEASED. Thanks to Chuck, Joe, David, Kyle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing
Carol Vanacore is the salesperson that assisted me at my recent visit to Lexus of Atlantic City. Her personality was bubbly from beginning to end. There was not one question or inquiry that I posed that Carol failed to answer or investigate for me. Carol took me for a test drive in the 2020 NX 300h, the vehicle that I had been researching, and most interested in learning about. Before the test drive Carol took the time to explain the features necessary for me to have a safe and pleasant driving experience. All of my questions and my curiosity about the vehicle were answered. I was very happy and pleased with Carol's thorough and helpful way that made my experience pleasant. I purchased my prior Lexus RX 350 at Atlantic City Lexus, and I must admit that Carol Vanacore made this experience even better than the last! Due to Carol's help and professionalism, I purchased the new Lexus 2020 NX 300h. Thank you Carol for the wonderful expert experience that you provided! Dr. Herbert C. Frederick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quality Dealership
I enjoy working with both the service department and Helen in the sales department. She is efficient and friendly. Helen is very good at follow up. I have purchased 4 cars using Helen as the sales associate. She is an asset to Lexus of AC.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people and good experience
Took care of everything from start to finish without me worrying about anything else. My car was totalled, Carol came in on her day off to see and sell me a new Lexus. Dedicated employee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive
Excellent business model , the service team is gifted with excellent people skills This review is to the point,no need to be wordy thank u
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service.
I purchased a new vehicle from this dealership. I had a very good experience with them. The staff was very kind and helpful, the service was also great. Everything was smooth, quick and very efficient. I couldn’t of asked for better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SECOND LEXUS BOUGHT HERE!
Helen is always Great. Professionall and good follow-up. Would go back a third time. Helen is very knowledgeable and made us feel very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership to work with
Lexus of Atlantic City is a wonderful dealership with first-rate professionals. My wife and I worked with Helen Bitzberger and she was great. Very knowledgeable and professional. I recommend Helen and Lexus of AC without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car