Reviews
Leased Lexus NX 300
The BEST by far experience of buying a vehicle! I have owned a Mercedes, BMW, Lexus (not a dealer purchase) and a Jaguar pre-owned. Great job very impressed with not being sold to instead meeting my needs! Thank you all so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service Dept could not be more accommodating. They...
The service Dept could not be more accommodating. They do everything they can to make your experience enjoyable and easy ! They make sure you can pull in and pull out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
Excellent Service as always. Kyle is a knowledgeable maintenance advisor. Jim the manager is also very helpful whenever my repair expenses gets very high. Overall experience with Lexus is excellent. But, where's the bagel? :=))
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I just purchased my first Lexus! Jason, John and Randy...
I just purchased my first Lexus! Jason, John and Randy went out of their way to find the perfect car with everything I wanted. The process was seamless and stress-free!!! No “hiccups” or miscommunications. They could not have been more helpful! I am thrilled to be a member of the Atlantic City Lexus family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have used LEXUS of AC almost exclusively for my car for...
I have used LEXUS of AC almost exclusively for my car for the past two years. I’ve had maintenance, body, electrical, and mechanical work done there. Most times I’ve been there I’ve felt comfortable and reassured about the repairs taking place. The last time I took my car there I had issues with the service adviser explaining my repair options and giving me conflicting amounts with pricing. I was frustrated and disappointed but then I received a call from the service manager, Jim Michener. He was patient, understanding, and most of all made me want to come back. After a bad experience he was able to make me feel like a valued and important customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Changed my whole attitude about car buying!!
November 26, 2019 I am not one to generally write reviews; in fact, now that I think about it I believe that this the first review that I have ever written. However, my experience at the Lexus of Atlantic City dealership was so positive that I am moved to share. Kristina was my sales person and from the moment we started the process I felt immediately at ease. I -like many others- do not enjoy car buying. You would think it would be a joyous time, an exciting time, but the “hard sell” approach that most salespeople take makes it the exact opposite. This was not the case with Kristina. She was patient with me and all the questions that I had, and I had many. I never felt rushed or pushed. She assessed my needs and put me into the perfect car for me and my budget. She did an amazing job, as did the whole staff. I love my IS 350. I highly recommend Lexus of Atlantic City and working with Kristina. xxxxxxto her as well as whoever does the hiring there they certainly know what they are doing. Tom G
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient. The work is done within the quoted time....
Very efficient. The work is done within the quoted time. Also friendly and dependable. Loaner car is always available. I have never had a problem with this organization. They do a very good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a new car at this dealership and quite satisfied...
Bought a new car at this dealership and quite satisfied with over all performance of the people I interacted with . My first experience working with this dealer and it worked out all well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience buying a car here. No pressure and...
Fantastic experience buying a car here. No pressure and very little time in and out. I got more for my trade than I thought I would.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ten years of Service
This is my second car in ten years with Lexus of Atlantic City servicing. I can always depend on them to take care of problems, advise me of upcoming issues, and be fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair