Reviews
Great sales experience!
John was exceptional, he was very knowledgeable, professional and courteous. He went the extra mile to explain all the vehicle's options and features. I will definitely recommend him and Younger Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We wish you nothing but the best and look forward to working with you again in the future. Take care!
Great dealership
I went to younger toyota looking for a used car with low milage and Justin Davis from the New lot helped me find just what I needed and something that fit my budget. Everyone involved in the process was very helpful and patient. I would recommend to anyone looking for new or used!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are more than happy to hear about your recent experience and wish you nothing but the best. Please stop in or give us a call if we can be of further assistance to you in the future. Take care!
Highly recommend Brian Fernow and Younger Toyota
Brian helped make our car purchase so much easier. He took time with us on the test drive to be sure that we saw all of the safety and features of the car. He also took time after I purchased the car to help download apps and set everything up. I highly recommend Brian, and also Jeffrey Cross who helped get me through all of the paperwork. They are both professional, friendly and care about the customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing! This is how we think every car buying experience should be! Thank you for taking the time to leave us a review and for stopping in to make Younger Toyota your dealer! Please let us know if we can assist further in any way. Until next time, take care!
I wouldn't go anywhere else
Louis Lee & Younger Toyota of Hagerstown is top notch. I wouldn't buy a car anywhere else. My family has been going to Louis for more than 10 years now, and he never disappoints. Professional, friendly, and great worker.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for such a kind review! We are more than happy to hear about your recent car buying experience and appreciate your business for the past 10 years. Thank you for stopping into Younger Toyota, take care!
A great place!
Kenneth was a great help and called me back right away. He had a great deal worked out for me in no time!! You can tell he cares a great deal about his job and customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are happy to hear about your recent experience and wish you nothing but the best. Thanks for stopping in!
Recommend Younger Motor Cars
I had a very good experience with Younger Motor Cars. Germaine walked with me through the car lot. I told her what I wanted and she came through.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are thrilled to hear about your recent experience and wish you nothing but the best, take care!
Younger Toyota and continues to deliver outstanding support
We have purchased a number of Vehicles over the years from Younger and have always been satisfied. Our most recent purchase was a new 2018 Tundra from JC Charles who was helpful, extremely knowledgeable, willing to personally make sure the truck was set up the way I wanted it and made certain that he was available to meet on my schedule. i have come to expect superior performance from Younger Automotive and JC and the team certainly met and exceeded those expectations
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are thrilled to hear about your most recent experience and truly appreciate the kind words! We wish you nothing but miles of smiles in your new Tundra. Take care!
Poor communication between staff and supervisors
Planned a visit to the dealership. Called the night before the trip spoke with the manager and was told that Justin was working in the morning. Then was texted later that evening from Morgan and I specifically asked if they had the car we were coming to buy, and was told it was there... When we were half way to the dealership the next morning we got a call from Justin saying that he was off that day but he would come in for us. When we arrived at the dealership we found out that the car we wanted was not at the dealership.. After about two months I contacted Justin again to see if we could possibly make something work and he said he didn't have the car we wanted and probably couldn't get it due to 19 models arriving on their lot. He said he would look around for me to see if anything could work, and I never heard back from him
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review. We are concerned to hear about your experiences and would appreciate the chance to discuss your experience in further detail to better our services in the future. If you would, please message us the best way to contact you and a member of our team will be reaching out shortly. Thank you.
Best car buying experience!
We are extremely pleased with our recent new car purchase at Younger Toyota! Absolutely love our new 2018 Highlander. Our salesman, Justin Luttrell, was very easy to work with, very eager to find exactly what we were looking for and extremely honest and upfront with us during price negotiations. Easy purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We were looking to order a new VOLVO [new make for Younger]
Did not buy a Toyota, bought a Volvo. Had a helpful discussion with Ken Murphy on the choices we were interested in, took a test drive , went away to decide on the options available. We came back a few days later, Ken was busy, Chris Wells and Heather Henkell patiently helped finalize the details and complete the paperwork.. When the car was delivered it was well prepared and Chris went thoroughly over all pertinent details. He has been helpful in any follow up contacts. Good teamwork all round.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are thrilled to hear about your recent experience and wish you nothing but the best in your new Volvo. Please reach out to our team if we can be of further assistance to you in the future. Take care!