Reviews
Lazar was amazing.
Lazar was amazing. He was very friendly and professional. Great experience with him and the team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing JN Chevrolet and for sharing your positive experience with Lazar and our team. We're glad to hear you had a great and professional experience. We look forward to welcoming you back for more exceptional service in the future! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Mike was amazing to work with and very knowledgeable with
Mike was amazing to work with and very knowledgeable with each car we test drove. Really had our best interest at heart and put in work. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing JN Chevrolet! We are thrilled to hear about your positive experience with Mike. We appreciate your kind words and are delighted to know that Mike provided you with exceptional service. We look forward to assisting you again in the future or feel free to share your experience with others. Thank you! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Greatest car buying experience by far.
Greatest car buying experience by far. The most fastest and straight to the point. Lazar was very helpful and personable! Worked with us and made us feel very comfortable like family! Highly highly recommend seeing Lazar and his team here at JN Chevrolet. 🥳
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ashley, for sharing such a positive review of your car-buying experience with us at JN Chevrolet. We are thrilled to hear that Lazar provided such exceptional service and made you feel like family. We appreciate your recommendation and look forward to welcoming you back in the future! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
The Sales department was fantastic when I bought a brand
The Sales department was fantastic when I bought a brand new Silverado. However, less than 6 days later and 1133 miles, I received the following alerts that came in and stayed on. 1) service ESC, 2) service traction control, 3) check engine light on, and 4) forward collision disabled. I recorded this all on my phone and drove to the dealership at 30 miles an hour as the truck struggled and jerked. Got to the dealership and showed someone the video and alerts were on in the lot. However, by the time the Master Tech looked at it, there were no codes on the scanner and the lights were apparently off. My problem is that I was charged $466 for the Diagnostic Fee because they couldn’t find anything. Was also told I need to bring it in when it is happening, to which I did. So I am not happy with the service at all because it is a Brand New Truck with 1133 miles on it and they actually saw the problem when I brought it in. So, do not recommend this dealership at all. Avoid as they are apparently out to get money and have no pride in the vehicles they sell from the lot. Totally poor customer service!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
KC, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. If you have any more questions or concerns, please feel free to contact any of our Service Managers at (808) 831-2560.
There is only 1 service manager, which I spoke to at the time, so contacting her will do absolutely no good. If someone else cares to speak with me and wants to improve your processes, you can contact me. If not, I hope your customer service and processes improve.
Our salesperson was Brandon and he was great.
Our salesperson was Brandon and he was great. Very friendly and helpful. He coordinated with me so I was never waiting around for the next step. FYI this is a no negotiating dealership for used vehicles. That certainly makes things go more quickly. I did purchase a vehicle and it was clean with a full tank when I picked it up. An excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Great service and easy to work with.
Great service and easy to work with. Very friendly team that work together to help their customers. Never felt pressured.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
Mike Marcelin was AMAZING!
Mike Marcelin was AMAZING!! Very kind and service oriented. He sold us a BEAUTIFUL suv. Such a great experience, highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
I worked with Kimo he was very friendly he asked me what
I worked with Kimo he was very friendly he asked me what I was looking for in my next vehicle I was able to test drive a few vehicles and was able to purchase a Silverado I’m very thankful and extremely happy with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cameron, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager
I came in on my birthday to purchase a vehicle and the
I came in on my birthday to purchase a vehicle and the sales man that helped me i believe his name is Kimo was very helpful and kind he also explained my options and deals they had going on. I definitely recommend this dealership to anyone wanting to purchase a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JN Chevy is top-notch!
JN Chevy is top-notch! The staff are friendly, knowledgeable, and dedicated to customer service. They have a wide selection of vehicles to choose from and the financing process was a breeze. Absolutely coming back and highly recommend JN Chevy to anyone in the market for a new or used car. Mahalo Jason and the JN Chevy staff for the warm aloha and fantastic deals 🤙🏽
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car