JN Chevrolet

(508 reviews)
Visit JN Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–5:00pm Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (808) 900-8964 (808) 900-8964
Used (808) 900-8988 (808) 900-8988
Service (808) 900-8950 (808) 900-8950

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JN Chevrolet from DealerRater.

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Kimo Bronco was very professional and courteous....

Kimo Bronco was very professional and courteous. Explained everything we needed to know. Helped us in every way he could to satisfy our investment. Awesome salesman who needs to be recognized!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Only one word to describe Kimo at JN Chevrolet and that...

Only one word to describe Kimo at JN Chevrolet and that is AMAZING. Today my wife and I visited several dealerships by appointment looking for a Chevrolet Colorado and happened to notice a Chevrolet Colorado in his lot as we drove by and decided to stop by without an appointment. Kimo was very professional and extremely knowledgeable on the truck (unlike the other dealers) He explained every detail inside and out and the process was so easy we test drove and discussed our terms and left the lot faster than the other dealer dealers. I ABSOLUTELY recommend you personally ask for Kimo when visiting JN Chevrolet. Kimo’s motto was “we can replace a vehicle but we can’t replace a customer.” Kimo really exemplified that today with his service and saved me thousands of dollars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really wanted to like this place, but what a train...

I really wanted to like this place, but what a train wreck! Went into JN Preowned to purchase a 2017 VW GTI. The car only had 12,000 miles and seemed to be in great shape other then the AC wasn’t working. They promised to fix it on a Saturday. Had me come back in on Monday to pick up the car. Got there Monday signed all the paperwork and paid my down payment thinking I was leaving with the car. Was told come back on Tuesday to get the car. Tuesday gets here and then it was Wednesday. That turned into Thursday or Friday. Picked it up Friday and the car was nasty and no gas. None of the steering wheel controls worked. Spoke with my salesman and he promised to have it fixed today as well as clean and DETAIL the car and fill up with gas. Got the car back it had been washed very poorly, not cleaned inside and not gased up! For a dealership that brags about being number one in Honolulu I will never come here again. What a horrible experience. Poor management (the salesman was great) but the management here is horrible, they don’t follow through with what they tell you. I’d shop elsewhere if I was you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was awesome to work with from the second i stepped...

Mike was awesome to work with from the second i stepped into the building. Best part was when he offered to pick me up after dropping off a rental car 2 miles away just as a small convenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Kimo Bronco provided excellent service when buying a new...

Kimo Bronco provided excellent service when buying a new car. He was very friendly, knowledgeable and easy to talk to. He was very helpful and addressed all of our needs and questions. Thank you Kimo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I’ve had nothing but terrible experiences at Toyota and...

I’ve had nothing but terrible experiences at Toyota and BMW dealerships in the past, so JN Chevorlet was a breath of fresh air. Kimo, the sales representative we worked with, was eager to help us find exactly what we were looking for at an affordable price. We worked with Kimo for a majority of the process, and he was exceptional to say the least. My wife and I highly recommend JN Chevorlet for anyone looking to buy a new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Buying Experience

I've been in Hawaii for over 22 years and bought a few cars from different dealers, this was the by far the best buying experience I've ever had. Our sales agent, "Magic" Mike was very patient and friendly. He connected with us well and he explained everything well and clear.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lau and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Mahalo, Jessica Eggers Branding & Marketing Manager

Sharron "Skye" Oh went above and beyond to get us into...

Sharron "Skye" Oh went above and beyond to get us into the Camaro ZL1 of our dreams at the price we wanted!! She was super friendly during the whole process and made sure we were happy with everything. Thanks again for making this happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
7 people out of 7 found this review helpful.

The culture at JN is one that reflects their value of the...

The culture at JN is one that reflects their value of the customer. They really work to make the buying experience an enjoyable one, rather than focusing on simply making the sale. Thanks Kimo for making this process smooth and pain-free, and ultimately getting me into my first new truck! 🤙🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Magic mike is the man! Helped me after all the obstacles...

Magic mike is the man! Helped me after all the obstacles to help me the car I really wanted! Customer Service on excellent! Highly recommended dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.