Reviews
Write a reviewBMW of Visalia
Asked for final drive out price but did not get it. I am really not sure how I can buy a car without this information.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I just purchased my second BMW from Ed Fuentes. The whole...
I just purchased my second BMW from Ed Fuentes. The whole process was so smooth and he is very honest and upfront!! I highly recommend him and this dealership as a whole!! Great people. Brad is finance is also very good!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team at BMW of Visalia is awesome. Everyone there...
The team at BMW of Visalia is awesome. Everyone there was accommodating, friendly, and courteous. There were no pressure and the transaction was quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ed Fuentes
Ed Fuentes made our purchase fast and easy! He was awesome! Very knowledgeable and thorough in explaining options. Would definitely come back to Visalia BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly & Professional team!
Ed Fuentes and the rest of the team at BMW of Visalia made the new car leasing experience easy and provided step by step guidance. Any questions I had prior, during, and after I went and test drove my new X1 was quickly and professionally answered. This is my very first BMW and the team at BMW was right, it’s super fun to drive!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Ed fuentes and brad maples were excellent during the purchase of my vehicle would definitely recommend this dealership great service and great inventory and great staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Above And Beyond
Ed Fuentes and the team at Visalia BMW went above and beyond to find me the best deal! It’s my third deal with them and I’ll definitely be back when it’s time for another vehicle! Transparent, honest, and friendly service! You can’t go wrong with the team at Visalia BMW!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New purchase
This is my first opportunity to purchase a BMW from the Visalia dealership. They made everything a very smooth transaction. Agreed to payment terms on the phone. I love the option of not leaving my home and come to a mutual agreement to purchase a car. Visalia also delivered me the car and the paperwork which was about 45 miles away. Explained all the options, programmed the Bluetooth, programmed the garage remotes. I should of asked for a burger and fries. I think they would of stopped and got it for me! I highly recommend doing business with Ed Fuentes and BMW of Visalia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Staff
Overall have dealt with this dealership for over 8 years, this is my 3rd BMW purchase, I have never been disappointed. The staff is always very helpful, friendly, and they feel more like a family member the more I deal with them. Five stars on all three purchases I have made. Not planning to change dealerships anytime soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales service
Great experience with Ed Fuentes. He knows his cars & motors. Very knowledgeable.i woiuld highly recommend Ed with friends and family.i will go again when I purchase another car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car