Reviews
Great service with Manny!
Manny was so great and made my service so easy because he will get you an Uber to/from the dealership. We wil be coming here again very soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! We hope to work with you again soon! - Bill Klaer, General Manager
lewis
The service Rep. was very friendly and efficient. He kept me advised of how the service was progressing. He explained what had been done and what service would need to be done in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for coming to see us! We appreciate your positive recommendation. Stop by and see us again soon! - Bill Klaer, General Manager
Warranty service
Excellent customer service at the service department. Thoughtful, courteous, efficient. They took care of our issue just fine. Very satisfied with their service. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Alex, for the great review! Stop by and see us anytime! - Bill Klaer, General Manager
Driver
Andrew Asman was so wonderful and provided me as my needs. It is Deaf-Friendly to go. For sure, I will come back for more soon. Thumbs up!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for coming to see us! We were happy to provide assistance. Have a great day! - Bill Klaer, General Manager
fell short
Compared to my previous experiences at Tucson Subaru, larry Miller volkswagon fell far short. First of all there is no loaner car program, so coming all the way from Green Valley required two trips for my husband and I. Secondly Iasked them to look at the mirror blind spot but when i got home they had looked at the lane assist and said it was fine. It was just in for an oil change and a few minor things first service, it took all day and they didn't even look at what needed fixing.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your feedback. It is unfortunate to see that your recent visit fell short of your expectations. We want ever customer to leave our dealership satisfied with the service that they receive. I would appreciate the opportunity to speak with you directly in order to better understand the issues that you are having with your vehicles blind spot assist. Please give me a call at your convenience so that I may be of assistance. - Bill Klaer, General Manager, (520) 829-9384
Shop repair
Fantastic! Manny, my service advisor was fantastic! He was knowledgeable and explained everything that was going on. Manny even informed me that there was an additional recall and got that completed as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for coming to see us. Have a great day! - Bill Klaer, General Manager
Great service
Shawn is the rep that helps me out anytime I go in for service. He’s the best at making sure all is taken care of each visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for coming to see us. Have a great day! - Bill Klaer, General Manager
Incredible Beyond-the-call Service!!
What an accomodating dealership. Kudos to my salesman Luis Ramos, and to Tim and Vince. Through all the hurdles, they got me a car better than expected. A+++. Highly recommended. Ask for Luis when you go to buy a new or used car. He's very patient, kind, and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for coming to see us! We will pass your compliments on to Luis. We hope to work with you again down the road. - Bill Klaer, General Manager
Volkswagen
I really like going for my devices because they make me feel welcome! Staff and employees always treat you with respect. I truly recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your recommendation. Have a great day! - Bill Klaer, General Manager
Great experience!
Manuel made my appointment for service stress free. He explained the entire process and work done. Also, made some excellent recommendations for the future. A very professional outfit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! Stop by and see us if you ever need anything! - Bill Klaer, General Manager