Reviews
Great Service
Mark my salesman made my buying my 2016 Tiguan fun and easy 😀 I would definitely call on Mark again in the future and recommend him to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for stopping by! It was a pleasure having you at the dealership. Enjoy your ride! - Bill Klaer, General Manager
Very unprofessional
Scheduled my first service appointment when I bought the car and the salesman told me it was free.I Had put more miles then Recommended for oil change so had it changed over a month before appointment because i didn’t want to go any further over. I show up and the kid at the desk was like um why are you here you don’t need your oil changed now ! First off you guys sent me emails saying don’t miss your appointment! Start thinking about question you can ask our techs. Not only are we going to change you oil but we are going to inspect. You guys said it was free why are you giving me trouble. Why would you ask a customer why he’s here. Then after I explain he says you just want a freebie Wow !!! And I feel bad because I sent a friend and my aunt there and I so wish I wouldn’t have. And I talked good about them on the radio. Not now
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, it is unfortunate to see that you are not satisfied with the level of customer service that you received. We work hard each and every day to provide our customers with a great dealership experience. Your support is extremely important to us. Please accept my apology for what took place. If you would reach out to me I would like to discuss further what took place during your visit. - Bill Klaer, General Manager, (520) 670-3536
Hassle free SUV
This was an easygoing and pleasant car buying experience. No pressure or over salesmanship. Our saleswoman Nikki and manager Ken were genuinely friendly and addressed my questions and concerns. I would do business with them again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great recommendation! We were happy to provide a top-notch dealership experience. Feel free to reach out if there's anything else that we can do for you! - Bill Klaer, General Manager
Ms. Maria
Manny Valenuca, worked very hard to get me a good deal on a car. It wasn't easy but he was able to work something out for me. I have told my friends and family to go see Manny.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! Have a wonderful day! - Bill Klaer, General Manager
New Jetta 2019
I just walk in to see new Ketta and finish buying new one, fast service, by the way.. try coffe machinene is wonderfull , nice people working there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for stopping by! We hope to work with you again in the future. - Bill Klaer, General Manager
Love VW!
Management team was helpful and sales staff is honest and easy to work with. Comfortable environment and able to ask questions. Great team in service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for coming to see us! Have a great day! - Bill Klaer, General Manager
Mark and Tim are amazing.
Mark my sales rep was really cool and helped me to get into the car I came to look at and want to leave with. Now I love my charger r/t Tim my fiance guy was clear on all the details and was really friendly. In the end I would deffinitly recommend these guys since this is the 4th car I've brought from Larry H. Miller
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your continuous support, Michael! Please be sure to let us know if you need anything else down the road. Enjoy your new Charger! -Bill Klaer, General Manager
Great dealership
I came here after my previous car was totaled in an accident. The buying process was smooth and the finance department worked hard to get me a deal. Thomas and Ken were both awesome. Very friendly and explained everything to me. Would most likely buy my next car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your support, Josh! We hope to work with you again in the future. - Bill Klaer, General Manager
Got a great deal after negotiating
They told Ime i could pay zero down, then they told I would have to pay 3000 down after i test drove it and i felt they wasted my time so i planned to leave, then they honored the deal they originally promised.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reviewing your visit. Stop by and see us if you need anything else! - Bill Klaer, General Manager
Great dealership
Bought a brand new R-Line Passat from this exact location and this will be the only spot I get it serviced because of their wonderful customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emir, I understand that you spoke with our service director and he addressed your concerns. We refunded you for your tire issue and it was explained to me that you were happy and that you would update your review. Please let me know if this is accurate and if not please contact me at (520) 829-9384, thank you. - Bill Klaer, General Manager