Reviews
Great service and Friendly Staff
The service agent Andrew was very accomodating and thorough explaining the details of what ny car needed. JR the mechanic was also very knowledgeable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Merino, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with Andrew, JR, and the team to be a positive one at Larry H. Miller Volkswagen Tucson. Please don't hesitate to reach out if you need anything else. Bill Klaer, General Manager
I came in to get an oil change and was treated very...
I came in to get an oil change and was treated very professionally. The entire team was friendly and prompt with all the questions I had. The service was great here and they have definitely earned my future business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tommy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller Volkswagen Tucson, we look forward to having you as one of our valued customers for many more years to come! - Bill Klaer, General Manager
This dealership was very professional, and offered most...
This dealership was very professional, and offered most aggressive pricing. I’m from out of town and it was worth the trip dealing with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim, Here at Larry H. Miller Volkswagen Tucson, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! - Bill Klaer, General Manager
Exceptional Service
My EOS would not start so I had it towed to the dealership. Andrew was extremely helpful and thorough with diagnosing the issue and relaying the information to me. He was kind and understanding about my concerns. He went above and beyond what any dealership has ever done to assist in the repair of my car. I will absolutely take my car back for all repairs, issues or services. Thank you for providing such amazing customer service and timely work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bill Klaer General Manager
Excellent customer service
Very clean waiting area. Disinfection done on car interior to prevent any spread of Covid-19 virus. Gave me an initial estimate for service and kept me informed via text as to a dirty filter needing replacement and one that could wait. I appreciated their honesty. Everything was completed before the estimated time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bill Klaer General Manager
Andrew in the service department has been a major help on...
Andrew in the service department has been a major help on my GTI and my wife’s Tiguan over the past 8-10 months as we had some major repairs. Cant recommend their work and Andrews customer service enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Bill Klaer, General Manager
Great Service
I had my VW Touareg serviced at L.H. Miller VW Tucson. Andrew has been my service rep for several years - he always take great care of me and my Touareg. Service went like clockwork and it went through their carwash - looks great! Many thanks Andrew!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Bill Klaer, General Manager
Good experience
Excellent service, the staff was very helpful and friendly, they made the process of buy a a car simple and explained everything in a way i could understand
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Bill Klaer, General Manager
Good costumer service. Brandon was really helpful and has...
Good costumer service. Brandon was really helpful and has a lot of knowledge on the vehicle. This was my second experience working with this dealer no regrets this time either
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Bill Klaer, General Manager
Excellent Service
LHM Tucson did a great job finding an issue that would have been a costly repair down the road, explaining it clearly, and got it repaired promptly. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Bill Klaer, General Manager