Reviews
Nice and friendly service, very professional, and
Nice and friendly service, very professional, and explains the the work needed to keep your vehicle performing well and safe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're happy to hear you had a positive experience and that our team was able to explain everything clearly. Your vehicle's safety and performance are our top priority! Customer Relations Manager customerservice@purdygroupusa.com
Happy Camper times fifteen equals something that I can
Happy Camper times fifteen equals something that I can stretch out until I reach fifteen words.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your approach—it's always refreshing to see creative thinking in action. We're thrilled you had such a great experience! Customer Relations Manager customerservice@purdygroupusa.com
They got my car done really fast for a change in oil and
They got my car done really fast for a change in oil and tire rotation. The Staff was friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are glad to hear the oil change and tire rotation were done quickly and that you had a positive experience with our friendly and knowledgeable staff. We appreciate your trust! Customer Relations Manager customerservice@purdygroupusa.com
Mr. Hall was very helpful and courteous. I would
Mr. Hall was very helpful and courteous. I would definitely recommend him to any of my friends.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share this! Hall will be glad to hear your kind words. Thanks again for the recommendation—we are glad he made a great impression! Customer Relations Manager customerservice@purdygroupusa.com
jessie went above and beyond any salesperson i know.
jessie went above and beyond any salesperson i know. he picked me up to do the paperwork and then dropped me at home (after a stop at the post office for me). he then had my car delivered to me the next day. he also worked very very hard to make sure the payments were afffordable. bryan college station toyota is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We are proud to have team members like Jessie, who go above and beyond to take care of our customers. From transportation to affordability, it sounds like he made the process as easy as possible. We appreciate your kind words and your trust us. Customer Relations Manager customerservice@purdygroupusa.com
Incredibly kind and helpful he made sure I got exactly
Incredibly kind and helpful he made sure I got exactly what I wanted and sent me to the best people to make sure I was satisfied And we can’t forget John those 2 are the coolest sales guys I’ve ever met
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome feedback! We're thrilled to hear you had such a great experience. We will be sure to pass this along to both John and the other—they'll love hearing they made that kind of impression! Customer Relations Manager customerservice@purdygroupusa.com
59 dollars for labor for an oil change and oil filter is
59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com
I have been doing business with Bryan Toyota for 12
I have been doing business with Bryan Toyota for 12 years. John your service manager and Tanner the assistant service manager are outstanding. Ali in Finance is also Outstanding. Sales is very good but not at the level of service and Finance.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for sharing your experience! We’re thrilled to hear that John, Tanner, and Ali have provided outstanding service. We appreciate your continued support over the years. We look forward to serving you for many more years! Customer Relations Manager customerservice@purdygroupusa.com
Setting up an appointment was very easy and when I needed
Setting up an appointment was very easy and when I needed to change the appointment time due to a doctors appointment. Carey told me don’t worry about the service appointment time and take care of myself first and just come whenever I finished my doctors appointment. I showed up about 45 minutes later than the service time and a little over an hour my truck’s service was completed along with realignment of the front end. Great service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear that Carey made your appointment process easy and prioritized your well-being. We appreciate your patience, and it’s great to know your service was completed quickly and to your satisfaction. We are always here to help when you need us! Customer Relations Manager customerservice@purdygroupusa.com"
The only thing I didn’t like was that I had to clean
The only thing I didn’t like was that I had to clean inside of the car I bought. I understand that I bought an used car, but still it should be vacuumed and wiped out inside
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We understand your concern and apologize for the inconvenience. While we do our best to ensure all our vehicles are in great condition, we will certainly take your comments into account as we continue to improve our service. We appreciate your understanding and hope you enjoy your vehicle! Customer Relations Manager customerservice@purdygroupusa.com