Reviews
Excellent customer service, dealership was clean and
Excellent customer service, dealership was clean and everyone seemed happy to help with my truck
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback. We're glad you had a positive experience and that our team made you feel welcome and well taken care of. We appreciate your business and hope you're enjoying your truck! Customer Relations Manager customerservice@purdygroupusa.com
Excellent experience receiving service for our vehicle.
Excellent experience receiving service for our vehicle. Courteous, informative, and good explanation of services to be provided.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad your service visit was a positive one and that our team kept everything transparent and courteous throughout the process. We appreciate your trust and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com
Work on our Highlander was done in a timely manner.
Work on our Highlander was done in a timely manner. Justin explained all that was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We're glad to hear that everything was completed efficiently and that Justin kept you well-informed throughout the process. We appreciate your business and hope to see you again next time! Customer Relations Manager customerservice@purdygroupusa.com
Everyone there was courteous and ready to make a trade.
Everyone there was courteous and ready to make a trade. Outstanding sales team and I will buy there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and your confidence in our team. We’re glad to hear your experience was a great one, and we appreciate the opportunity to earn your business. We look forward to helping you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
After dealing with several shady Toyota dealerships, this
After dealing with several shady Toyota dealerships, this one came across as honest and my salesperson, Daricia Henson, went above and beyond. I was about to go buy a Mazda or Subaru but she made this worth it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re glad Daricia was able to turn things around and make your visit a positive one. We know how important trust is, especially after challenging experiences elsewhere, and we’re grateful for the chance to earn your business. We’ll be sure to share your kind words with her! Customer Relations Manager customerservice@purdygroupusa.com
Quick service and less expensive than I thought so am
Quick service and less expensive than I thought so am very happy with results. Justin was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're happy to hear that everything went smoothly and that Justin took good care of you. We appreciate your business and hope to see you down the road again! Customer Relations Manager customerservice@purdygroupusa.com
State of the art technology meets best in class service.
State of the art technology meets best in class service. Truly above and beyond what your competitors are offering.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the incredible feedback! We're honored to hear that our technology and service stood out to you. Going above and beyond is always our goal, and we’re grateful for the opportunity to exceed your expectations. Customer Relations Manager customerservice@purdygroupusa.com
Rusty Chandler and crew always take great care of me!
Rusty Chandler and crew always take great care of me! Great products sold by great team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're glad to hear that Rusty and the team continue to take great care of you. It means a lot to have your trust and support—we look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com
Sales was outstanding.
Sales was outstanding. Paige was very patient and helped me find exactly what I wanted. I have no experience with Service, hence the neutral rating. N/A was not an option to answer the question.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that Paige was able to help you find exactly what you were looking for. We understand that you haven't had experience with our service department yet, and we hope you have the opportunity to see the same level of care in the future. We appreciate your feedback and look forward to assisting you again soon! Customer Relations Manager customerservice@purdygroupusa.com
Great customer experience.
Great customer experience. I would not hesitate to bring my truck back for service there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear you had a great customer experience. We look forward to helping you with your truck service in the future! Customer Relations Manager customerservice@purdygroupusa.com