Reviews
Servicing of an out of state car that needed tags renewed
Servicing of an out of state car that needed tags renewed went smoothly. Even though Texas no longer does state inspections, NC accepted the service that was done and issued state renewal tag. My college kid had no idea, so thank you so much for taking care of everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that the process went smoothly and that we could assist with your college student's car registration. It's always our goal to make things as easy as possible for our customers. If you ever need anything else, don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com
Very good service in a timely manner.
Very good service in a timely manner. I would definitely consider a future vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear you had a great experience. We look forward to assisting you with your future vehicle purchase! Customer Relations Manager customerservice@purdygroupusa.com
Live action about car service is not t up to the level if
Live action about car service is not t up to the level if service as a expected
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly so we can address any concerns and improve for the future. Customer Relations Manager customerservice@purdygroupusa.com
Great customer care and great car service.
Great customer care and great car service. Mr. Justin services both of our vehicles and never have a problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled to hear that Justin has been taking great care of both your vehicles. We truly appreciate your trust and look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com
The experience as a whole wasn’t bad, but a few issues.
The experience as a whole wasn’t bad, but a few issues. The internet sales team did not disclose the correct price. Upon going to the dealership and showing the online listing, the salesman found it was roughly $1500 more. I don’t think it was malicious and bait and switch, but still worth mentioning. The monthly payment for the price of the vehicle was also wrong at first and I am glad I caught it to have it changed. The financing took the whole day as they were down to one person who could do this, so we had to wait a while to finalize everything. Otherwise, we did not feel super pressured for anything and the process was pretty easy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We apologize for the pricing discrepancy and the delay during the financing process. We appreciate your understanding and are glad to hear you didn’t feel pressured. Your feedback is valuable, and we’ll work on improving communication and efficiency moving forward. If you have any further concerns, please don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com
They have always been upfront with me about services that
They have always been upfront with me about services that need to be done and haven't tried to charge me for extra work that wasn't needed. The service reps that I've dealt with have always been friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust and kind words! We're glad to hear that you've had positive experiences with our transparency and friendly service reps. We’re committed to providing honest, reliable service, and we look forward to continuing to take care of your vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com
In all the years that I have been using the Toyota
In all the years that I have been using the Toyota Dealership for servicing my car, this latest experience was one of the most pleasant I've had. I want to send a shout out to my service advisor, Mr. Ron Broesche, for his attention and care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that your recent experience was one of the best. We'll be sure to pass along your shout-out to Ron. We look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com
I’ve been a customer of Haley McCulleys at BCS Toyota for
I’ve been a customer of Haley McCulleys at BCS Toyota for 3 car purchases & a truck so far and she has always been so helpful in getting us into a new vehicle! Her hard-work, dedication & love for her job shines through! 10/10 would recommend her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re thrilled to hear that Haley has consistently provided you with excellent service. We’re grateful for your continued trust, and we look forward to assisting you with your future vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com
Service was great and timely.
Service was great and timely. No issues with the work done. All emplyees were friendly and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to hear you had a great experience with us. Our team appreciates your feedback, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Excellent service and finished in less than an hour.
Excellent service and finished in less than an hour. I have never had a bad service experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're so happy to hear you've had consistently positive experiences with us. We look forward to continuing to provide excellent service for you! Customer Relations Manager customerservice@purdygroupusa.com