Reviews
Great sales person very kind and helpful.
Great sales person very kind and helpful. Also the loan officer was very kind and did a great job. Thank you guys. My husband loves hus truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience, Cecy. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
I highly recommend Grapevine Ford they may be 4-1/2 hours
I highly recommend Grapevine Ford they may be 4-1/2 hours way from me but they got the deal done quickly I couldn’t have for a better dealership and how they handled business I am very impressed and I will be going back to them in the future thank y’all so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director
Our vehicle purchase at Graprevine Ford was the best car
Our vehicle purchase at Graprevine Ford was the best car buying experience we have ever had. The salesman had the car pulled up to the front, keys in hand and he was waiting for use outside as soon as we arrived. The entire process was efficient and we were out in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Noelia! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director
Parker, Johnathan and Willie are amazing people!
Parker, Johnathan and Willie are amazing people! This was probably one of the best experiences I have had while purchasing a vehicle. Very friendly, attentive and personable. They went the extra mile to help us get what we were looking for. Will definitely be back and referring them to anyone looking to purchase a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
This dealer has been my choice since 1979 I always
This dealer has been my choice since 1979 I always have a good service agent to help. Today my long time 10 year service agent was not working so I was given another nice young man who was very happy to help. This shows the dealership does good training with all their service agents. I was pleased with the help and service. I am saving to get a new car soon -I Hope! This dealer will be my choice to buy from because they do things right!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review, Betty! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great experience!
Great experience! Gavin and the team were very professional and efficient. Great buying experience at a good price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Love my new Branco!
Love my new Branco! Grapevine Ford worked earned my business after many conversations to get me in the car I wanted within budget. Definitely would buy another car with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear our team was able to help, Stephanie. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director
One of the easiest and best car buying experiences ever.
One of the easiest and best car buying experiences ever. Doni and Grapevine Ford were great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Have their “10 commandments” and salesperson and finance
Have their “10 commandments” and salesperson and finance department abide by them. Overall, as nice of an experience as can be when buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Very helpful, great customer service.
Very helpful, great customer service. Sales and finance personnel were great. Will be back again when I purchase another car. My husband and I bought 2 vehicles on Saturday 11.2.24.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm happy to hear it, Joell! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director