#1 Cochran Subaru Monroeville

(1,098 reviews)
Visit #1 Cochran Subaru Monroeville
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 968-8460 (412) 968-8460
Used (412) 968-8461 (412) 968-8461
Service (412) 968-8463 (412) 968-8463

Reviews

(1,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was buying a new Forester with no trade in.

I was buying a new Forester with no trade in. Talked to a salesman, Jamie Bergamasco, and asked if a certain Forester was available. He said, "I'll get right back with you" and he did. It was showing a price with a discount. I asked if that was true he said "yes." He explained ththat I needed a down payment, insurance and certified check. All this as I was driving down the road. I sent the down-payment and insurance to Jamie amd he texted to say that he got everything. Said he'd see me at 12:15 the next day to pickup my new car. Test drove the car, he explained all the functions and paired our phones. We are very satisfied with the car and salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with us! It's our pleasure to provide a seamless and straightforward sales process. We appreciate you choosing to work with us, and hope you're enjoying your new car!

They are friendly, hospitable, and they completed the

They are friendly, hospitable, and they completed the task in the promised time frame. I was pleased with the setvice I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It's our pleasure to help. We appreciate you choosing us, and hope to work with you again!

I drove an hour (from Canonsburg) to purchase from

I drove an hour (from Canonsburg) to purchase from Cochran for several reasons: They were offering 0% financing for up to 72 months. They were extremely easy to work with. I made an appointment to test drive & they were ready for me when I arrived. When I explained that I needed to leave by a certain time, they didn't hold me up or keep me sitting at a desk while "talking" with the finance manager "trying to work out numbers". Within 5 minutes, I had the total price of the car with taxes and fees, AND they emailed it to me so I could discuss it with my husband. I feel like they genuinely respected my time and me as a potential customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with us! It's our pleasure to provide a seamless and straightforward sales experience. We appreciate you making the drive to work with us, and hope you're enjoying your new car!

The staff are friendly and professional and answered all

The staff are friendly and professional and answered all of my questions. Service was completed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help! We appreciate you choosing us, and hope to see you again.

This is the second Subaru we have purchased from #1

This is the second Subaru we have purchased from #1 Cochran. We have always been dealt with in a professional and friendly manner. The whole process of trading in our older vehicle and purchasing a new 2025 was straight forward. I wouldn't go any where else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your Subaru home! We value your continued loyalty, and hope you are enjoying your new car.

I brought my vehicle in for an oil change and received

I brought my vehicle in for an oil change and received timely and personalized service. Pleased with how helpful, accomodating, and knowledgable my service coordinator was - taking time to answer my questions and concerns with attention, professionalism and care. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist- we hope to see you again.

The service man said it would take one hour, and that’s

The service man said it would take one hour, and that’s about what it did. However, I had a $20 certificate which does not show on the bill. Don’t know if I got credit or not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help get you back on the road! Please email us with best contact information and details about your visit at feedback@cochran.com. We'd like to make sure your $20 coupon was applied, and refund you if it was not!

This was my first real issue with the service.

This was my first real issue with the service. My battery was dead and needed inspection, Matt was able to get me into a loaner so I'd have a car for the weekend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help get you back on the road. Please let us know if there's anything else we can do to help!

Service was very fast friendly and professional.

Service was very fast friendly and professional. They took the time to explain everything and made me very informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

The staff is friendly and efficient.

The staff is friendly and efficient. They take time to answer all questions and explain things in a manner customers can understand!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.