#1 Cochran Subaru Monroeville

(1,093 reviews)
Visit #1 Cochran Subaru Monroeville
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 968-8460 (412) 968-8460
Used (412) 968-8461 (412) 968-8461
Service (412) 968-8463 (412) 968-8463

Reviews

(1,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They have taken care of my subaru for the past 4 years, I

They have taken care of my subaru for the past 4 years, I have no complaints!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! We look forward to serving you again.

This was my first time purchasing a car.

This was my first time purchasing a car. I did not know what to expect but overall the experience was great! I worked with Brian Weiss and from the beginning test driving the car to the end when I finally got the keys, I enjoyed the entire experience. Brian walked me through the entire process and answered any questions I had. Also,I really liked that even after the purchase he still reached out to ensure I was happy with my purchase. He was very polite, kind, patient and friendly. I highly recommend Brian and this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with us! We will be sure to pass along your praise to our team. We appreciate you trusting us with your first car purchase, and hope you're enjoying your new ride!

Great service.

Great service. Issue was addressed promptly and easily. Happy that you offer the quick service without appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist- we hope to see you again.

Quick and easy.

Quick and easy. Did a thorough job and I appreciate the video review, and everyone was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're especially glad to hear you enjoyed our technician video feature. We hope to see you again!

Good service.

Good service. Good professionals. They made my experience easy and pleasant. And I’m happy with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us! We appreciate your business, and wish you many happy miles ahead in your new car.

Disappointed in the service department’ Had an 8 30

Disappointed in the service department’ Had an 8 30 appointment didn’t get my car back till 4 45 Told I needed back brakes a year ago and received a quote This years inspection a year later I did not need brakes not sure how that’s possible

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your concerns with us. We apologize for the delay you experienced, and would like to look further into the brake recommendations you received. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can better assist.

Very approachable, made me feel comfortable and helped

Very approachable, made me feel comfortable and helped come to a deal without feeling pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! It's our pleasure to help. We hope to see you again!

The experience was great!

The experience was great! Just a friendly, extremely welcoming environment. 10 out of 10 would do again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate your recommendation, and look forward to working with you again.

The dealership itself is a nice campus.

The dealership itself is a nice campus. Bryan was very attentive and helpful throughout the process and knowledgeable about the Outback we were interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're glad to hear you enjoyed working with our team, and hope for the opportunity to serve you again.

So far, my experience at Cochran Subaru has been positive

So far, my experience at Cochran Subaru has been positive and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear it! Looking forward to seeing you again.