Reviews
Friendly, helpful staff.
Friendly, helpful staff. Good amenities while waiting. Will continue to service my new Subaru here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making us your Subaru home! We look forward to welcoming you back.
Service visit this time was excellent, hopefully that
Service visit this time was excellent, hopefully that continues as it will be my expectation going forward
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you making us your service home, and look forward to serving you at a high standard moving forward!
Everyone was very helpful, flexible and willing to answer
Everyone was very helpful, flexible and willing to answer all of my questions. I also appreciated having an appointment with the sales person
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're happy to help. We appreciate you choosing us, and hope you're enjoying your new car!
Great sales and service people Very supportive of new
Great sales and service people Very supportive of new customers First time new car and love it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We appreciate you making us your Subaru home, and hope you're enjoying your brand new car!
I brought my car for Oil change, without appointment.
I brought my car for Oil change, without appointment. I didn’t have to wait, it was done fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if you need anything else- we hope to see you again.
The work we had done on our forester was completed in a
The work we had done on our forester was completed in a timely manner. Austin in the service department couldn’t have been more helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if you need anything else- we hope to see you again.
Thank you Matt from Number 1 Cochran Subaru in
Thank you Matt from Number 1 Cochran Subaru in Monroeville PA. In the service department for excellent service on our 2016 Subaru WRX. We will keep using your service if any issues pop up. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Please keep us posted, and let us know if you need anything else. We look forward to seeing you again!
Very kind, knowledgeable employees.
Very kind, knowledgeable employees. They really take time to explain everything. I love dealing with Subaru Monroeville
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We appreciate you making us your Subaru home, and look forward to serving you again.
Took me in early and explained process.
Took me in early and explained process. Said they would have done in under 1.5, which they did. Texted me a video of the inspection with their recommendations. All staff were personable. Please note: if your vehicle is not make of the shop they won’t be able to do certain corrections. I think the schedulers should make one aware of this when making appointment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We hope for the opportunity to work with you again.
Misunderstood sales rep multiple time.
Misunderstood sales rep multiple time. Wasnt happy that 3 tires were set at 41psi 1 at 31., the one ai 31 went flat the next day.waited 3 hours for maintenance to fix a flat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your concerns with us- we apologize for any miscommunication or inconvenience. If there is anything that we can do to assist in reaching a resolution, please don't hesitate to reach out to us directly. We are here to help.