Reviews
Salesman Blake Thompson was informative, not pushy,
Salesman Blake Thompson was informative, not pushy, patient with our many questions on 3 visits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathleen, we loved reading this review! Happy customers are our aim, and it appears Blake really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Regards, Roper Honda Sales Team
Thanks to all of you.
Salesperson was polite, not pushy.
Salesperson was polite, not pushy. Had to wait 6 weeks for vehicle. Fair service department. Been using this dealership since 2005.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Roper Honda Sales Team
Our sales person TJ and finance manager Ryan were great!
Our sales person TJ and finance manager Ryan were great! Everything went smoothly and was a pleasant experience. All our questions were answered and they were more than happy to explain everything very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Roper Honda Sales Team
Your staff, service department and your body shop are the
Your staff, service department and your body shop are the best!! Will continue coming back!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Regards, Roper Honda Service Reviews
The sales & service dept’s at Roper Honda are always
The sales & service dept’s at Roper Honda are always helpful & considerate to my consumer needs. Highly recommend Patrick in service & Brad in sales!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, Roper Honda Sales Team
Knowledgeable staff.
Knowledgeable staff. Willing to answer questions with respect and patience. If they can’t answer your question, they will find someone who can.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, Roper Honda Sales Team
Outstandingly professional, knowledgeable and very people
Outstandingly professional, knowledgeable and very people person oriented! Never left us wondering what was happening behind the scene in the preparation of the vehicle/sale! Very pleased and PLAN to trade with them in a few years - AGAIN! This is our 3rd vehicle purchased from Roper! Thank You!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Roper Honda Sales Team
xxxxxxto TJ and Roper Honda
We really enjoyed our experience working with TJ and Roper Honda. We went there specifically for a car they advertised. He didn't keep us there for hours like many dealers do. He was respectful of our time and didn't try to push us onto a more expensive vehicle. TJ is very trustworthy and made this a great experience. We are loving our Honda Odyssey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Roper Honda Sales Team
They had my new car on the lot.
Purchased many vehicles from Roper Honda. Their friendly staff is always willing and eager to help out. Thank you for having the new car on your lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You have been doing business with the team here at Roper Honda for years and your review about us is truly appreciated. Enjoy the new car that you recently purchased, and we will continue the great service that you have been used to for years. Take care and happy trails. Regards, Roper Honda Sales Team
Would not recommend
Will never buy another vehicle from them again. Have purchased multiple vehicle from them. Recently bought a 2022 Honda Civic. When I picked it up there was a scratch on the trunk. They scheduled me to have the body shop fix it. Took them a week. When I got it back. One of the doors had been hit, there was a dent in the roof, one of my wheels was damaged and the work they did on the trunk looked bad. Called for over a month trying to get ahold of someone and get it taken care of. Finally was able to get ahold of someone and they said they will not take care of anything except for the spot that was repaired. Took me trying to trade in and get a new vehicle for them to even talk to me. Would not recommend.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
You bought your new car from us on 09/07/22. On the day you picked it up, we agreed to fix a scratch on the trunk of your Civic. On 09/10 you mentioned a new issue with a door ding on the passenger door and on 09/14 you brought up an issue with the dent on the roof. You were in possession of your vehicle the majority of this time. You had just bought the car from us, so we agreed to take care of the trunk, passenger door, and the roof. By doing this we weren’t accepting or denying fault. We were simply offering a resolution to alleviate your concerns. We are sorry that you are still frustrated but we have offered a fair resolution to resolve this matter with you. Regards, Roper Honda Service Reviews