Reviews
Customer relations agent was professional
Customer relations agent was professional, very courteous and provided necessary input when asked and appropriately provided guidance when he knew we were uncertain in our understanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keith, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Roper Honda Sales Team
Great customer service
Our sales representative did an excellent job finding a car to fit my needs, answering my questions, and making the process of buying a car simple. I felt informed, not pressured. The gentleman in the financing department was equally helpful and personable. The rest of the staff interacted cheerfully with my family and with each other. Your facilities were clean and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Roper Honda Sales Team
Really like how we where treated
No pressure sales went in to just look ended up buying very nice facilities everyone we dealt with were friendly will definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Roper Honda Sales Team
Great dealership ,and great service
This dealership is like dealing with old friends. This is our second new Honda Odyssey van, bought both at Roper Honda in Joplin, MO. We only have our cars worked on in their service department. We are very satisfied customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Roper Honda Sales Team
Helpfull and friendly service
Helpfull and friendly service . It was a smooth process from start to finish. I am very happy with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adam, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you, as we know buying a car takes time out of your day. Enjoy your new car! Best, The Roper Honda Sales Team
Great sales person knowledgeable
Michael Blair was an exceptionally knowledgeable sales person. He knew his product very well. A pleasure to work with him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, thank you for the awesome review. We are so happy to hear that you had such a positive experience with Michael. Thank you again! Best, The Roper Honda Sales Team
Great customer service
Easy to deal with the sales person. There was an issue with the vehicle that was not found until after the sale. Brad Neal did an excellent job in taking care of the problem and making sure that it was addressed properly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matthew, thank you so much for taking the time to provide such great feedback. Don't hesitate to reach out if you have any further questions or needs. Best, The Roper Honda Sales Team
Great service
Everyone was very considerate from the moment we walked in through the doors. Mike made us feel comfortable and tried to make our process as quick as possible as we knew exactly what we wanted. He answered every question we had and was thorough in the run-through of the vehicle’s operations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Holly and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Regards, Roper Honda Sales Team
Great service
Craig Greer, the salesman that worked with me, was very courteous. Plus the rest of the sales staff that was present that day were also courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback, Rebecca. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Roper Honda Sales Team
Awesome Car Buying Experience
David Humphrey Jr. did a fantastic job. He made my car purchasing process extremely easy and enjoyable. He was easy to work with and he provided great step by step communication. He was able to present a value in the dealership along with the Honda brand. This will be a start to a great relationship with Roper Honda due to David's efforts. I will be defer my future Honda needs to Roper Honda. Thank you very much David! I truly appreciate you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edran, it was a pleasure to read about your awesome buying experience working with David. It's delightful to know that we were able to provide you with such an easy and enjoyable experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, The Roper Honda Sales Team