Reviews
Everyone was very friendly and helped get the financing
Everyone was very friendly and helped get the financing we needed. Thanks to Mike, Ryan and the team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Roper Honda Sales Team
Friendly staff, gave good value for trade-in, happy with
Friendly staff, gave good value for trade-in, happy with the experience. Would go there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience, John! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Roper Honda Service Reviews
Got a reasonable price on a car that I wanted, but
Got a reasonable price on a car that I wanted, but negotiated additional parts to be installed as part of the deal. They outsourced the service without disclosing it to me, and ordered cheaper after-market parts instead of what had been agreed upon. Other than a generic line in the bill of sale, no other documentation or confirmation was made so they would not have any legal recourse for their actions. I won't be going back. Be on your guard because management there will only try to make a quick buck rather than honor a fair deal.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephanie, we're sorry to hear your experience with us did not meet your expectations. Now that we have gone back and done what you've asked of us, we sincerely hope that your overall impression of us is more favorable, and that you'll consider working with us again in the future. Regards, Roper Honda Sales Team
Tim Wheatherman was very accommodating and answered any
Tim Wheatherman was very accommodating and answered any and all questions. Its not every day you meet a man of his character and honesty.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dennis, and thank you for this great review! We're happy to hear that Tim took care of you! They are a great asset and we appreciate all that they do. Regards, Roper Honda Sales Team
Sales staff was very accommodating and answered any and
Sales staff was very accommodating and answered any and all questions. Mike Blair was very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Mike and the team. Take care and have a great day. Regards, Roper Honda Sales Team
We had the best experience!
We had the best experience! 10/10 choose Mike to assist you! He is AMAZING!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shiela, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Roper Honda Sales Team
At 52,000 miles wheel bearing went out even though we
At 52,000 miles wheel bearing went out even though we done oil service by the date they said it needed changed when we had it serviced they said the forever warranty was void cuz it had been a year even tho we had it serviced on the miles they said then we found out the car had been in a flood and totaled as well as a wreck none of this was disclosed when we bought it it was a 1 owner we also purchased extra warranty on paint and interior that was voided as well so an extra $3,000 we paid is worth nothing had to sit for 3 1/2 hours because they had no rental available so there xx about there is no catch on the forever warranty is FALSE
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
No pressure.
No pressure. Knowledgeable sales person, Julie Hines. Great car and service. Post sale maintenance program. Excellent online experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay this to Julie and the team. Take care and have a great day, Elizabeth. Regards, Roper Honda Sales Team
Kathy was easy to work with.
Kathy was easy to work with. She understood our situation, listened and answered our questions. She was also available to us and promptly returned our calls.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Kathy was able to provide an efficient and overall positive experience. Regards, Roper Honda Sales Team
Our salesperson Mike Blair was awesome.
Our salesperson Mike Blair was awesome. Mike and the finance manager Ryan got us in and out quickly. Best new car experience ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Roper Honda Sales Team