Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Sonia was great!

Sonia was great! She knew exactly what I wanted, and helped me find the car of my dreams. I love my Explorer ST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chris did everything he could to accommodate my busy

Chris did everything he could to accommodate my busy schedule and make the car buying process as easy as possible. 10/10 service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you SO MUCH!!! We know how busy life can be and take pride in making sure you're not spending ALLLL DAY out here with us. Buying a new(er) vehicle should be a super easy experience. Glad to hear we could help make that happen! If you ever need anything in the future, please don't hesitate to reach out directly. 816-207-3673 EXT 322 - Management

Very friendly from the sales manager on.

Very friendly from the sales manager on. Chris listened to what we wanted, went and found the perfect truck for me and had it out front and ready to test drive. Chris went the extra mile getting it ready for us and Jay got us the deal we needed. Great team! Thanks for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you SO MUCH for those kind words!! It was a pleasure to help you get into that truck! We're always here for you and if you ever need anything, please don't hesitate to reach out! 816-207-3673 EXT 322 - Management

Big selection with a caring personal small town feel!

Big selection with a caring personal small town feel! The entire process was different than what you see at other dealerships. No one pushed me to do anything but after negotiating we got exactly what I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tyler......appreciate that boss! So glad that you're enjoying that new F150! We love hearing that type of feedback from our guests. Being a true destination dealer......we try extremely hard to provide a super simple and easy experience. We really feel that we have the best customers around!! Thank you! If you ever need anything, please don't hesitate to reach out! 816-207-3673 EXT 322 - Management

Sonia and the others that helped me through my first car

Sonia and the others that helped me through my first car buying purchase did amazing explaining things I just didn’t know about thanks Dennis Sneed Ford for a great first time buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tiffany!!!!! Ahhhhhhhh.......SO HAPPY to help you get into that BEAUTIFUL MKZ!! Well deserved. For being a 1st time car buyer, you sure handled yourself like a champ!! Congrats again! If you ever need anything, please don't hesitate to reach out!! 816-207-3673 EXT 322 - Management

Friendly, no nonsense, time efficient dealership.

Friendly, no nonsense, time efficient dealership. Great experience. Wasn’t intending to buy right then but Chris and Jay took their time to make sure all our questions were answered and we made the purchase. Liked that it was casual, relaxed family run business. Everyone was very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this!! It was our pleasure to help you get into that beautiful Mustang GT!! Please keep us in mind if there's ever ANYTHING that we can help with in the future! Call us anytime. 816.207.3673 EXT 322 - Management

Dave was amazing in the finance department.

Dave was amazing in the finance department. He truly wants customers to walk away happy with such a large life purchase. Quick and efficient, no waiting forever. I was actually surprised when he said we’re all done here! So happy I chose Sneed Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share that, James. Dave comes in everyday with a great attitude wanting to help customers the best he can! It's customers like yourself that make this place what it is!! So again, THANK YOU! If you ever need anything....please don't hesitate to reach out. 816.597.4078 EXT 322 - Management

It was a 4.

It was a 4.5 hour drive for me to find my perfect ride and worth every minute! Thank you Sonia, your the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Taresa, thank you so much for your support! Driving in from 4.5 hours away is no small feat. We understand that you have a TON of options between here and there....so it means the world that you would make the trip. Sonia was more than happy to assist! Enjoy that new ride and please reach out to me directly if you ever need anything. 816.597.4078 EXT 322 - Management

Jacob was great to work with, very helpful, and

Jacob was great to work with, very helpful, and respectful. He made looking for a car fun. I would recommend him to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this, Hailey. Jacob is one of our favorites around here and I know that he was happy to help in anyway that he can. Please let me know if there is anything that we can assist with in the future! 816.597.4078 EXT 322 - Management

Justin made the car buying experience more like a family

Justin made the car buying experience more like a family gathering. He went out of his way to answer all my questions, introduced us to other employees, stayed after hours to complete the deal and he even helped my teenager figure a few things out on her car after I purchased mine on his way out of the building. This is the third vechile our family has purchased at Sneed and we will definitely be back. Excellent job Justin and everyone that we met. Love my new Fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You all ARE part of the family now!! :) Selling the vehicle is just a bonus for us. Hearing you say this IS the main thing that's important! Justin does a great job of trying his best to provide that experience each and every day! The real deal here.......the fact that you've trusted us with now THREE vehicle purchases!!! It's customers like yourself that has helped us grow this dealership out in Gower, MO......to being what it is today! If there is anything I can ever do for you....please don't hesitate to reach out directly. 816.597.4078 EXT 322 - Management