Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Easy to work with and they actually worked hard to earn...

Easy to work with and they actually worked hard to earn my business. I would definately go back on another purchase! Joshua was our salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rich Sousa worked with us and informed us every step of...

Rich Sousa worked with us and informed us every step of the way. We were also impressed with Dave Campbell. We had a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are very glad that Rich and Dave made the experience pleasant and enjoyable for you all. Enjoy that new vehicle and we look forward to assisting you again in the future.

nice small town dealership. Super people easy...

nice small town dealership. Super people easy transaction. Rich called me right away with the information I needed to make my trip worthwhile. Love the truck!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We strive to make the car buying process quick and enjoyable for all our customers. Enjoy your vehicle and we will be here when you need another one.

Very pleasant, flexible, willing, and transparent in...

Very pleasant, flexible, willing, and transparent in purchasing my vehicle while abroad. No other dealership would help me like Dennis Sneed Ford. Jerrad was on top of it all the way and never left me in the dark about anything from the vehicle history/status to informing me every step of the way on the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very honored to be able to assist you while you were abroad serving to protect us. Thank you for your review and enjoy that Mustang when you return.

Great Service Department! Everyone very nice and pleasant...

Great Service Department! Everyone very nice and pleasant to talk too and work with. They really care about their customers. A+++ For Sure Love doing Business with Dennis Sneed Ford 😃❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

Zach Poling and Dave Campbell were very nice!We had a...

Zach Poling and Dave Campbell were very nice! We had a great experience! They listened to their customers. I would recommend everyone to go there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my salesman, Rich Sousa worked with me and informed every...

my salesman, Rich Sousa worked with me and informed every step of the way. He answered all my questions and always called me back in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I found a vehicle online and was contacted by Zach...

I found a vehicle online and was contacted by Zach Poling. After dealing with MANY other car dealers/sellers the past 6 months of car shopping, I was kind of OVER the whole car buying experience, but Zach is young and energetic and being only 21 myself, it made the car buying process super easy to talk with him. He was very knowledgeable on the car I was buying, showed me features I didn't know about and had a good attitude the whole way through the process. Their main finance guy, Austin was also super helpful setting me up with a bank that beat the APR rate of my own bank, ended up with a 2.95% APR thanks to Austin! This dealership has a good crew, and good prices. They're all up front and kind working with you not trying to screw you over like some other dealers/sellers would! I ended up walking away with a good deal and the perfect car. I really appreciate the help from both Zach and Austin, THANK YOU guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Baron was wonderful! We had hundreds of questions, he...

Baron was wonderful! We had hundreds of questions, he answered them all sometimes twice. Showed us every truck we wanted to see and stayed in our price range. We don’t expect to need another car or truck anytime soon but when we do we will be contacting Baron and coming to Sneed. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Made an appointment for my transmission recall gave them...

Made an appointment for my transmission recall gave them my car and they told me they would call when they were done. Never got a call so I went to pickup it up for them to tell me they didn't have the parts and to schedule for next week when they are in stock. Next week I drop my car off the night before so they have the full day to repair it, that following day I get no call and go there. They tell me they never had the parts and would call me when they got them in stock, it's been about a month and I haven't received any call or notification from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.