Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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These guy’s were great,customer service was...

These guy’s were great,customer service was excellent,however they weren’t really willing to negotiate or come down on their prices much,everything went smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I feel very comfortable at this dealership oh I live...

I feel very comfortable at this dealership oh I live quite a ways away didn’t know of its existence until the competitor showed me what you had in stock here and I just had to come up and look to see if it was something I really wanted and some of the things you get in a hurry and forget the follow-through I asked for a tour twice and did not get it I did walk in and introduce myself to the owner operator very nice man I feel very comfortable talking with him and this world pandemic were and I wished everyone would’ve been wearing masks and hopefully everyone’s getting vaccinated especially the owner and all of his employees make this a safe place be a leader not a follower if you’re not vaccinated you were the pandemic take care of one another encourage each other to take care of one another Life is too short and the two gift cards for gas to $10 gift certificates for gas at the street didn’t quite get a half a tank I promised a whole tank full tank I didn’t get it and I wish I had more time to go through and learn more about the functionality of the car and I will take time and go through the manual and teach myself it is very hot extremely hot didn’t take time to to do that because of that reason but thank you for coming out and getting me to pick it up that was quite a drive that is part of the business number for Topeka Lawrence will deliver that’s what they do so it’s just a matter of who had wet that’s why I bought it you had something that I wanted and I think it will be well taken care of thank you for all your help you take care of one in each other

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience. Shianne Hale kept me well informed...

Great experience. Shianne Hale kept me well informed during the whole process and answered all my questions. Even after the sale. Had the car shipped to Texas, and received it before expected. The car was as described. Perfect. Thank you again Shianne!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales manager was exceptional helpful and made the...

The sales manager was exceptional helpful and made the trade in process go very easily. Brad in the service department went out of his way to stay late and do an oil change and ensure the new car was ready to go.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very focused to the needs of the customer. Was willing to...

Very focused to the needs of the customer. Was willing to work with me regarding trade in price whereas other dealers would not. Definitely would recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kind hard working people, went past closing time to get...

Kind hard working people, went past closing time to get me in the car I wanted! vary good experience! Love the mustang thank you Sneed Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and helpful salesman. Zach Poling was very...

Very friendly and helpful salesman. Zach Poling was very thorough and made our time at Sneed Ford quick and easy. Give that man a raise. Love the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They have gone above and beyond for me as a customer....

They have gone above and beyond for me as a customer. True service after the sale helping with a warranty claim almost two years after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rich was very accommodating!! Had an undisclosed deadline...

Rich was very accommodating!! Had an undisclosed deadline and never had to express urgency! Car delivered Thursday night and deadline was Monday! Great full! A+service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service to buy a car in here.Baron Washington is so...

Great service to buy a car in here.Baron Washington is so friendly to us.However he was busy he try to answer the questions what we have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.