Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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No hassle dealership. Great people all around. The...

No hassle dealership. Great people all around. The whole process was super smooth. Chad and Austin were specially very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One hour and twenty minutes for oil change and tire...

One hour and twenty minutes for oil change and tire rotation. I had just washed and vacuumed the truck. After the service, the truck was dirty inside. Front seats and floor mats were filthy and I had to revacuum the floors and clean the leather seats. There were oily fingerprints on the steering wheel, on the inside of the drivers door, on the dash, on the outside of the drivers door, on the hood and on both front fenders. There are other dealers much closer to me than Sneed. Will have to consider them next time. A real disappointment.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shianne was very professional & respectful of us wanting...

Shianne was very professional & respectful of us wanting to look at vehicles without pressure. Pleasant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was so professional and helped both me and my...

Everyone was so professional and helped both me and my daughter. Zach went above and beyond. He was very caring when dealing with us both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience with Shianne! She worked with...

We had a great experience with Shianne! She worked with us to find exactly what we wanted, got us a great deal and in and out quickly. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great saleman. Great selection of vehicles. Finance was...

Great saleman. Great selection of vehicles. Finance was extremely competitive. We will surely come back for future vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership with a large inventory and great...

Excellent dealership with a large inventory and great customer service, Rich Sosa made purchasing a vehicle for my daughter quick and easy and done in one day, thanks Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

4th car and always treated well. Will go back again for...

4th car and always treated well. Will go back again for my next vehicle. Pricing is always fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Baron provided answers to all our question in good time...

Baron provided answers to all our question in good time and we asked a bunch of them. He also listened to our concerns on financing that led to a good deal on our pre-owned SUV. Look forward to doing some trading in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service department (Tim and Patrick) were both very...

The service department (Tim and Patrick) were both very helpful and took the time to test all things that could be wrong. They were very patient and willing to look into every aspect of my issue and worked me in around my schedule. I would definitely recommend the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.