Abeloff Nissan

Terrible customer service. Buyers beware. Worst experience. Stay away from this business !!! Terrible terrible terrible

Go here if you LOVE wasting your time and driving 2.5 hours ONE WAY just to be told the car was sold once you arrive. They will back peddle and say there "wasn't a deal yet", blame it on their 'sister dealership' and take zero responsibility, so I'm grateful that I didn't purchase a car from someone who takes zero responsibility for anything at all. UNBELIEVABLE. my text messages show otherwise :) Special shout out to Steven who we were working with on this. STAY AWAY!!!!

I have purchased 3 new vehicles from Abelhoff Nissan My 2020 Frontier has a problem with starting. When you depress brake and hit start button it doesnt always start. I wanted to get checked out before it leaves me stranded. Service told me they cant look at it for two weeks. I have a trip to North Carolina scheduled in 5 days. They told me there is nothing they can do. Truck is two years old with 19k mileage and I guess I'm just supposed to let it sit. I wont be getting a fourth vehicle from these people!

I’ve been a customer at Abeloff Nissan for many years . The customer service here is outstanding. My salespersons Ronnie and Will were very knowledgeable and helpful. I highly recommend Abeloff Nissan.

As a young woman this dealership tried to sell me a used vehicle that had a rusted out bottom and frame, i took it to my mechanic who told me it would not last even 2 years and was a $15,000 used vehicle. Needless to say i did not buy this car. This dealership apologized and claimed their service department didn’t have any idea. Probably partially my own fault, but i believed them and the salesman sold me a different vehicle. I would also like to add that before buying said vehicle the salesman repeatedly tried to put me in cars that were outside of my specified budget. A year after purchase this vehicle had a rear drivetrain issue, and was still under warranty. So i took it to the dealership to have it fixed. They had my car for well over a month and refused my requests for a courtesy car until one month had passed of them having my car sit in their lot and them doing nothing with it. 2 years and some months after this repair the same exact issue and part is once again out of commission. The service department refused any resolution or assistance of the issue this time and I am now having this replaced a SECOND TIME in under three years at my own expense. I’ll take it to a trusted mechanic this time and never set foot on this lot again. Do yourself a favor and take your business elsewhere.

Women are unsafe here. They try to nickel and dime customers and force you to spend money that is unwarranted. This dealership forced me to buy windshield wipers in 2021 or they would fail my inspection. The wipers were fine, but I did it or else I would have to pay again for the inspection. $40 for wipers. They tried to get me to change the air filters, too, even though they were brand new (I had replaced them myself just beforehand). Tim Mylan, service person, had the audacity to take out and show me the filter and claim it needed to be replaced. No shame whatsoever. I went back 5000 miles later, one year, since I needed an inspection and oil change and had pre-purchased the oil changes. Again they said they would fail the inspection if I did not replace the windshield wipers! I objected this time and asked them to show me the problem. There was absolutely no problem with them. I again objected. I believe they were trying to force me to spend more money and they treated me like I didn't understand what they were doing. Women are not safe here. In fact, while I was discussing this issue with the manager, a service person, Scott Prue, who had nothing to do with this and was not waiting on me, felt the need to chime in and shouted at me. I said they would not do this to me if I were not a woman. Prue said that since the manager was a woman, I couldn't use the "woman card." Women are not safe here. When I asked for his name, he pointed his finger at me and said "I don't give a xxxx about my job!" and threatened me saying he would come at me. No one did anything about it. Again, women are unsafe at this dealership. When I explained in detail the issue about the air filter, the manager, Leeann Krauss, said that she would call the police on me if I continued speaking. She just kept repeating that if I spoke again. Women are not safe here. They nickel and dime you. STAY AWAY! Go anywhere else.

Abeloff Nissan Nissan dealer Bartonsville PLACE DETAILS Photo of Laurel C Laurel C just now This is the only review I have ever written. I am doing it because women are unsafe here. Abeloff Nissan tries to nickel and dime customers and force you to spend money that is unwarranted. Abeloff dealership forced me to buy windshield wipers in 2021 or they said they would fail my inspection. The wipers were fine, but I went along with it or else I would have had to pay again for the inspection. $40 for wipers. They tried to get me to change the air filters, too, even though they were brand new (I had replaced them myself just beforehand). Tim Mylan, service person, had the audacity to drag me to the garage and show me the (brand new) filter and claim it was in terrible shape and needed to be replaced. No shame whatsoever. I returned to Abeloff Dealership 5000 miles later, one pandemic year, because my car needed an inspection and oil change and I had pre-purchased the oil changes. Again, after waiting almost two hours, Mylan informed me that Abeloff would fail my car's inspection if I did not replace the windshield wipers! When I told him he demanded the exact same thing just a year prior (5000 miles), he looked surprised and said "I did?". I objected this second time and asked him to show me the problem. There was absolutely no problem with the wipers. I again objected. I believe Abeloff was trying to force me to spend more money and they treated me like I didn't understand what they were doing. Women are not safe here. In fact, while I was discussing this issue with the manager, a service person, Scott Prue, who had nothing to do with this and was not waiting on me, felt the strong need to chime in and shout at me. I said Abeloff would not treat me in this manner if I were not a woman. Scott Prue roughly informed me that since the manager was a woman, I couldn't use the "woman card." Women are not safe here. When I asked for his name, he pointed his finger at me and said "I don't give a xxxx about my job!" and then threatened me saying he would come at me. No one did anything about it or said it was inappropriate. I genuinely feared for my safety. Again, women are unsafe at Abeloff dealership. When I explained in detail the issue about the brand new air filter that Mylan tried to convince me was in need of replacement, the manager, Leeann Krauss, also threatened me and said that she would call the police to "report me" if I continued speaking about Abeloff. She just kept repeating that she would call the police to arrest me if I spoke again at all. I don't know what for, but if a manager at Abeloff dealership says she is calling the police on you for speaking, you are vulnerable and at risk. Women are not safe here. They nickel and dime you. They threaten women who challenge bogus charges. STAY AWAY! Go anywhere else.

They sold me a car with mechanical failures on my sunroof and tried to blame it on me. Charged me $95 to tell me nothing I didn’t already know. Horrible customer service I recommend no one to do anything here. John is cool though.

BUYER BEWARE. Once your vehicle is off of warranty the service dept. will find UNNECESSARY repairs and charge RIDICULOUS amount for parts and labor.Stay away!!!!

Absolutely no customer service. Was buying a used car, already chosen and test driven. After 4 hours, they still couldn't get the paperwork ready!