Reviews
Chad was very helpful and responsive to my needs.
Chad was very helpful and responsive to my needs. Finished sooner than expected. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service and Eric in sales goes above and
Always great service and Eric in sales goes above and beyond, even after the sale - Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miquesl was very friendly and welcoming.
Miquesl was very friendly and welcoming. The waiting room was clean and comfortable as well as clean restrooms. Checking out was fast and friendly. As usual the service done to my car was outstanding. I never worry about the service being below par.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Forts has always taken great care of me since I bought my
Forts has always taken great care of me since I bought my truck from them in 2013. Thank you Forts!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service as always!
Excellent customer service as always! Easy to set up appointment and service was on time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miguel was very helpful and professional.
Miguel was very helpful and professional. I got my van in and out quickly for the 30,000 mile service. The only slight issue was that after the tires were rotated, the amount of tread on one tire was not documented accurately on my summary print out. Miguel came out and re-checked each tire and the error was corrected. Best car was that your cost for the service was $75 cheaper than the quote I got from Neal Tire in Washington!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miguel was very courteous and knowledgeable.
Miguel was very courteous and knowledgeable. I was met for my service appointment as soon as I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unable or unwilling to fix speaker noise in a brand new
Unable or unwilling to fix speaker noise in a brand new car. If the car can’t handle 1200 watts, don’t install it factory
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Fort's has been our place to go for our cars.
Fort's has been our place to go for our cars. The service is the best! Our salesman Nate Smith knew everything about our new purchase and showed me how to use my new Highlander. Thank you Nate for helping us move into a new vehicle. Ray is great, always on top of the paper work. These guys are great to see if you are interested in a new Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
Just absolute phenomenal dealership. Very personable and customer oriented. 11th vehicle purchased by my family. Will not be the last. Thank You Fort's Toyota of Pekin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase