Fort's Toyota of Pekin

(1,061 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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Chad was very helpful and responsive to my needs.

Chad was very helpful and responsive to my needs. Finished sooner than expected. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service and Eric in sales goes above and

Always great service and Eric in sales goes above and beyond, even after the sale - Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Miquesl was very friendly and welcoming.

Miquesl was very friendly and welcoming. The waiting room was clean and comfortable as well as clean restrooms. Checking out was fast and friendly. As usual the service done to my car was outstanding. I never worry about the service being below par.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Forts has always taken great care of me since I bought my

Forts has always taken great care of me since I bought my truck from them in 2013. Thank you Forts!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service as always!

Excellent customer service as always! Easy to set up appointment and service was on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Miguel was very helpful and professional.

Miguel was very helpful and professional. I got my van in and out quickly for the 30,000 mile service. The only slight issue was that after the tires were rotated, the amount of tread on one tire was not documented accurately on my summary print out. Miguel came out and re-checked each tire and the error was corrected. Best car was that your cost for the service was $75 cheaper than the quote I got from Neal Tire in Washington!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Miguel was very courteous and knowledgeable.

Miguel was very courteous and knowledgeable. I was met for my service appointment as soon as I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Unable or unwilling to fix speaker noise in a brand new

Unable or unwilling to fix speaker noise in a brand new car. If the car can’t handle 1200 watts, don’t install it factory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fort's has been our place to go for our cars.

Fort's has been our place to go for our cars. The service is the best! Our salesman Nate Smith knew everything about our new purchase and showed me how to use my new Highlander. Thank you Nate for helping us move into a new vehicle. Ray is great, always on top of the paper work. These guys are great to see if you are interested in a new Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding

Just absolute phenomenal dealership. Very personable and customer oriented. 11th vehicle purchased by my family. Will not be the last. Thank You Fort's Toyota of Pekin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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