Reviews
I was pleased with the service I got.
I was pleased with the service I got.Miguel was very polite and accommodating.They said it would be about an hour and it was.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department provided great service.
The service department provided great service. The people I spoke was courteous, helpful, and very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very knowledgeable.
Very knowledgeable. Friendly. And just an overall great group of people to work with! Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you want a great buying experience I highly recommend
If you want a great buying experience I highly recommend Kevin at forts Toyota in pekin illinois. The nicest salesman they have ! He will try his best to get you taken care of. I will recommend him and the dealer to all my co worker’s employees and all friends &family. Thanks Kevin. I love this capstone absolutely beautiful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a follow up to a bad service on August 17, 2022.
This was a follow up to a bad service on August 17, 2022. Eric and Chad did great work on understanding my concerns and recommended a future service call do do breaks in November 2022.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They care about their customers.
They care about their customers. Their service is outstanding and personnel are attentive to the customer's needs. I highly recommend Forts Toyota in Pekin, Illinois. Great cars and greater service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
they sure make it easy to do bussiness with them here
they sure make it easy to do bussiness with them here are 5 more words
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
If been dealing with Fort's for about 6 years and haven't
If been dealing with Fort's for about 6 years and haven't had a bad experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Always a smooth process, and I appreciate they call to
Always a smooth process, and I appreciate they call to explain any possible changes without feeling "sales-y" about it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can’t thank this dealership and the team there enough!
Can’t thank this dealership and the team there enough! So helpful and made for a stress free purchase. Highly recommending them to anyone shopping for their next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car