Fort's Toyota of Pekin

(1,061 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 1:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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As always, I am completely satisfied with service

As always, I am completely satisfied with service received at Fort's Toyota in Pekin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fort's Toyota is a very good dealership.

Fort's Toyota is a very good dealership. Large enough to attract the best staff and small enough to treat you like family. Chad Terlinde is great assistant service manager who takes auto service seriously and personally. Their whole system works together from sales, finance, service and parts and are top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I do not know Chris, so I can not rate him.

I do not know Chris, so I can not rate him. Ray was great to work with and is very good at keeping things organized. One problem though, I was told both of the vehicles I was purchasing would have full tanks of gas when we picked them up. This was not the case. When we got them back to our facility, one had 40 miles till empty, and the other had 80 miles till empty. Your feedback in this matter would be helpful. Wayne Stogsdill EPIC Maintenance Director

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin was awesome!

Kevin was awesome! He was very patient and took his time showing my daughter how the steering wheel and seats adjusted for her comfort. He took the time to set up her bluetooth and showed her all of the gadgets the car had to offer. I was at Fort's a couple of years ago and had a horrible experience with one of your salesman and hesitated on returning to look at cars. Thankfully Kevin was there and made my daughter's first car buying experience easy. Kevin has our business for as long as he is there. I cannot say enough good things about him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fort's Toyota always does a good job for me.

Fort's Toyota always does a good job for me. No complaints. They keep my car in excellent shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The forts Toyota was very easy to work with and did

The forts Toyota was very easy to work with and did everything that I had asked to have done on my truck. Thanks musch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service team always does an amazing job!

The service team always does an amazing job! I won't take my car anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Eric Smith was absolutely awesome and made the buying

Eric Smith was absolutely awesome and made the buying process nice and smooth! He knew what he was talking about and took a ver laid back approach to our car buying experience compared to dealerships I’ve been to in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Overall service was great.

Overall service was great. Price for service is a bit high. Overall I’m satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Michelle and her team made the process of buying our new

Michelle and her team made the process of buying our new car so fast and easy. They are so friendly and treat you like family instead of just customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.