Fort's Toyota of Pekin

(1,061 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 1:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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The staff was great!

The staff was great! Very helpful and knowledgeable. I couldn't be happier with the car that I purchased. Highly recommend Fort's Toyota of Pekin.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I booked the appointment at a time Miquel chose.

I booked the appointment at a time Miquel chose. Brought my car in on a Sunday so you guys could have it all day. (Uber: $12) On Monday morning I’m told there is no courtesy car and I’ll have to find my own way to the dealership (Uber:$42). This was NOT Miguel’s fault… the man was working his butt off. Clearly, numerous people did not show up to work. A really bad experience, especially when I had planned it with your input. Once the complimentary pm’s are done, I doubt I’ll be back. It just keeps getting worse.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was great and communication before service

The service was great and communication before service was even better. I was a bit disappointed that after spending $4,000 that my car didn't get washed or vacuumed. Not the end of the world but I thought it was standard for repairs. Our car drives well and we hope to have it for a long time. We'll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The staff and the service department at Fort's Toyota are

The staff and the service department at Fort's Toyota are always great. I always have them take care of my car, with whatever it needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Forts Toyotas’s service is awesome.

Forts Toyotas’s service is awesome.They get you right in.All the employees are very kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fort's Toyota of Pekin is a very good place to buy and

Fort's Toyota of Pekin is a very good place to buy and service your SUV. The entire staff is kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and painless!

Quick and painless! Dustin and Dom were great to work with! Highly recommended going there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I like that I can get in and out in timely manner.

I like that I can get in and out in timely manner. I can ask ask all kinds of questions. They never make me feel stupid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant personnel; quality service.

Pleasant personnel; quality service. Service was completed in a timely manner. I recommend Fort's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

good dealership.

good dealership. I was in and out in a timely manner. keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.