Reviews
The staff was great!
The staff was great! Very helpful and knowledgeable. I couldn't be happier with the car that I purchased. Highly recommend Fort's Toyota of Pekin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I booked the appointment at a time Miquel chose.
I booked the appointment at a time Miquel chose. Brought my car in on a Sunday so you guys could have it all day. (Uber: $12) On Monday morning I’m told there is no courtesy car and I’ll have to find my own way to the dealership (Uber:$42). This was NOT Miguel’s fault… the man was working his butt off. Clearly, numerous people did not show up to work. A really bad experience, especially when I had planned it with your input. Once the complimentary pm’s are done, I doubt I’ll be back. It just keeps getting worse.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The service was great and communication before service
The service was great and communication before service was even better. I was a bit disappointed that after spending $4,000 that my car didn't get washed or vacuumed. Not the end of the world but I thought it was standard for repairs. Our car drives well and we hope to have it for a long time. We'll be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff and the service department at Fort's Toyota are
The staff and the service department at Fort's Toyota are always great. I always have them take care of my car, with whatever it needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Forts Toyotas’s service is awesome.
Forts Toyotas’s service is awesome.They get you right in.All the employees are very kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fort's Toyota of Pekin is a very good place to buy and
Fort's Toyota of Pekin is a very good place to buy and service your SUV. The entire staff is kind and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and painless!
Quick and painless! Dustin and Dom were great to work with! Highly recommended going there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I like that I can get in and out in timely manner.
I like that I can get in and out in timely manner. I can ask ask all kinds of questions. They never make me feel stupid.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant personnel; quality service.
Pleasant personnel; quality service. Service was completed in a timely manner. I recommend Fort's.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
good dealership.
good dealership. I was in and out in a timely manner. keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair