Toyota of Rockwall

(6,536 reviews)
Visit Toyota of Rockwall
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 719-0680 (888) 719-0680
Used (888) 463-1877 (888) 463-1877
Service (888) 614-8571 (888) 614-8571

Reviews

(6,536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Rockwall from DealerRater.

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This dealership is the best place to get or have a car

This dealership is the best place to get or have a car serviced in Rockwall. I have bought 4 vehicles from them and because I am a Uber, Lyft and rideshare driver have had my car serviced there almost every month for 5 years. Their service department with Mick, Kasey and Sam are the most helpful, reliable and trustworthy experts I have used for years. I highly recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I’ve go a issue with the transmission we will have to see

I’ve go a issue with the transmission we will have to see how it handled Sam has been great

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you for choosing Toyota of Rockwall. We look forward to having you as a valued customer for many years to come!

Vanessa Q.

Vanessa Q. made my RAV4 Hybrid purchase easy—seamless online start, smooth dealership finish. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Vanessa was able to assist you and that you had such a positive experience.

I had an outstanding experience at Toyota of Rockwall

I had an outstanding experience at Toyota of Rockwall this past Saturday when I brought my vehicle in for a back brake job. From start to finish, the service was nothing short of top-tier, and I have to give a huge shoutout to Kasey Boysaw for making the entire process smooth, stress-free, and downright enjoyable (at least until I had to pay) ;-) Kasey was not only professional and knowledgeable but also incredibly friendly and attentive. She took the time to thoroughly explain everything, ensuring I understood what was needed and what to expect. No upselling, no pressure—just honest and straightforward service, which is rare to find these days! The brake job was done efficiently and with the highest level of care. My car feels as good as new, and I left the dealership with complete confidence in the work performed. If you're looking for a dealership that genuinely values its customers and provides top-notch service with integrity, Toyota of Rockwall is the place to go! And if you get the chance, ask for Kasey Boysaw—her dedication to customer satisfaction is truly next level! Thank you, Toyota of Rockwall & Kasey, for the 5-star experience! I’ll definitely be back for any future service needs!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Kasey had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

Very helpful.

Very helpful. They made sure we would be leaving with our new car! They were very friendly throughout the process. PJ did an amazing job explaining everything to us and made our first time buying a car not seem so scary.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with PJ and our team, and it was a pleasure having you at the dealership. We appreciate your review!

We had a great expririance, we will absolultly comming

We had a great expririance, we will absolultly comming back! Every one has been patiant and profetional

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

The whole buying process was great.

The whole buying process was great. They took care of me and made sure I was happy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Buying a vehicle may be stressful but Toyota of Rockwall

Buying a vehicle may be stressful but Toyota of Rockwall team members made the buying experience smooth and easy, recommend 100%. Thank you Jeff,Melvin,Marco and Kasey

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Yuliana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

Jeff is a great asset Very thorough and patient in

Jeff is a great asset Very thorough and patient in getting the systems set up.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

The best dealer for sales and service in Rockwall and the

The best dealer for sales and service in Rockwall and the surrounding area speaking with many years of having the best service and purchase of 4 vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!