Toyota of Rockwall

(6,536 reviews)
Visit Toyota of Rockwall
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 719-0680 (888) 719-0680
Used (888) 463-1877 (888) 463-1877
Service (888) 614-8571 (888) 614-8571

Reviews

(6,536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Rockwall from DealerRater.

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Rockwall Toyota, salesperson Vu, finance office Kevin,

Rockwall Toyota, salesperson Vu, finance office Kevin, and Jeff were a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your business and this review, Marsha. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Very friendly and easy to work with staff.

Very friendly and easy to work with staff. They go above and beyond to make your feel satisfied and happy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Tanya, for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

Carl David is my service advisor and Carl is always very

Carl David is my service advisor and Carl is always very professional and personable. I just recently returned to the dealership for service of our two vehicles and will continue because of Carl and his concern towards our vehicles. respectfully, William Stevenson

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi William: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Every body was very polite and friendly.

Every body was very polite and friendly. I felt like I am being listened to and they spent as much time as I wanted in order help me and give me the right guidance

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ali: Thank you so much for choosing Toyota of Rockwall! Please let us know if we can be of any more assistance.

Brian and the whole gang are super awesome.

Brian and the whole gang are super awesome. Bought my third Toyota, second from Brian!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, David! Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

The staff were very informative and helpful.

The staff were very informative and helpful. They made the process of buying a car less stressful .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.

We bought our Highlander several years ago.

We bought our Highlander several years ago. TOR keeps our Highlander in tip top shape where you always feel safe and depend on it to get you anywhere. They also alert us to future service to take care of our car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Good service overall will come back in the future!

Good service overall will come back in the future! Comfortable sittings area with good lighting.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

great service overall.

great service overall. Ryan was a great service advisor. he made everything great. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jerry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

They are providing excellent services to me so far.

They are providing excellent services to me so far. I appreciate it. Always following up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Benny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.