Reviews
The process went well
It was a few hours longer than I thought My boys were getting really tired I’m happy I was able to get everything done with no complications. Brian was really nice and he answered all my questions and Robin was really helpful with explaining the financial services. Overall everyone was really attentive and friendly
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Ferman Mazda of Brandon
Great process! Greeted at the door by the internet Sales Manager. I made an appointment online only the morning I planned to visit the dealership. Everyone we dealt was was pleasant and had our best interest in mind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great experience
Matthew Federico and Braxton Simmons were both great to work with and very helpful - made our car buying experience quick and easy. We will definitely return for our next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Laid back no pressure environment
This dealership was top notch ! Kevin Baker went above and beyond to make sure I purchased the car I was most comfortable with. Kevin made the buying experience pleasurable. I will use this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
oil change and tire rotation
Service was quick and easy. I just wish they offered Sunday and evening service hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of a new Mazda 6
Chris Butler listened and responded to what I needed in a car-buying experience. I appreciated his knowledge and patience as I asked plenty of questions and he answered every one. One important aspect for me is the Ferman Mazda out in an hour promise. Chris did all he could to make that happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Great
Joe was very informative about John whom I was use to working with. He was very helpful and friendly. Thanks Joe until my oil change.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Quick and easy
I k now what I wanted and came to an agreement and out the door without much hassle. Keven was great and easy to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Issac and everyone at Ferman were friendly and patient!
Issac Martinez helped my sister and I find and purchase our new Mazda cx-5s a nonstressful and smooth experience. He patiently took all our questions and made buying a car a great experience! I definitely would recommend him to all my friends and family members looking to buy a car. Thank you Issac and Ferman Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Great experience for a first time car buyer!
Our experience at Ferman Mazda was nothing short of fantastic! It started right when we walked through the door with our salesman, Kevin. He was personable, knowledgeable, and honest. He took his time showing us all model options as well as features. Ultimately, he made sure I left the lot with exactly what I wanted. He answered any and every question I had, even going through the trouble to make sure I knew how every feature in the car worked before I left. The process was effortless and I definitely feel like I got the most car I could get for my money, thanks to Kevin, Braxton, and Tim. I felt that they worked tirelessly to get me the perfect car in my budget. These guys will get you exactly what you ask for and make you feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256