Reviews
Mrs. Peggy Cook
Very nice staff and no hassle service. The facility and waiting area is very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing car buying experience
Our sales guy was amazing. He made the entire process quick and easy. No pressure and the entire experience memorable. Chris Butler is the reason we keep returning to Mazda of Brandon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service appointment
As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughout the appointment and follows up to ensure that promises made are promises kept. Outstanding job, Sam !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Happy with service
Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs. He has been our service advisor before and always goes the extra mile to help. Really appreciate his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and also for the great comments about Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Mazda Miata Service
Mazda service is the best. I gave my Mazda to my son so I haven't been to Mazda in 3 years. I recently purchased a used Miata and I wanted to get it serviced by the dealer. The service and the people are much better than other brands. Glad I am back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Hassle free shopping. Great experience . The price given was not a bait and switch price.Staff was helpful. I would definitely purchase from this dealership in the future if needs be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
my new car
A very friendly and open enviorment,the whole process was a plesant experience.I would and will reccomend this dealership.Thank you Isac M Ilona brown
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
Post Collision Assessment
Thank you for doing an assessment post collision/accident. It gives me peace of mind. Thanks Sam for being there consistently and remembering past problems with this car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
A+ as always.
I always have an excellent experience with Mazda service. Service is a strongpoint. Fortunately all our Mazdas have only ever needed routine maintenance and no breakdowns or major faults.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
As always, great customer service!
I'm always happy with the speed of the service department repairs. I especially appreciate the use of a loaner vehicle so I can just drop my car off before work and then pick it up at the end of the day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase