Carlson Toyota

(684 reviews)
Visit Carlson Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (763) 515-2750 (763) 515-2750
Used (763) 515-4228 (763) 515-4228
Service (763) 515-2935 (763) 515-2935

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carlson Toyota from DealerRater.

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Very happy with my experience with Carlson Toyota!

Very happy with my experience with Carlson Toyota! Keira was polite, curious and very accommodating. Keira and her team worked with me to come to a great deal on my new 4Runner. All was handled via phone/text and all I had to do was travel to sign paper work and pick it up. The team at Carlson is very down to earth! You won't find suit and tie intimidation running all around but yet very professional which makes you feel welcomed with no pressure! Very professional and highly recommeded!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience. We hop you love your new 4 Runner. Please reach out if we may assist you in any way in the future. We appreciate your business. Kind Regards, Paige Carlson

Elizabeth and the entire staff were very professional and

Elizabeth and the entire staff were very professional and welcoming. They made the entire process go smoothly. What we appreciated was no one was pushy, and Elizabeth went above and beyond to ensure we purchased the right vehicle.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Liz, Thank you for taking the time to share your experience with Liz. We sincerely appreciate your business and look forward to serving you in the future. Kind Regards, Paige Carlson

Very good experience very good service excellent

Very good experience very good service excellent leadership high quality dealership I so happy with my new car

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We appreciate your business. Kind Regards, Paige Carlson

It was and excellent service, and a great experience.

It was and excellent service, and a great experience. They even stayed overtime to help us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the 5-star review. We will always stay to make sure you are taken care of! We appreciate your business and look forward to serving you in the future. Kind Regards, Paige Carlson

It is one of a kind and I won't hesitate to recommend any

It is one of a kind and I won't hesitate to recommend any other friends of mine to visit it and do business with them .it's has such a amazing staff especially Liz she's has a good heart and ready to help all the time

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your kind words. We do work hard to make sure every customer feels comfortable and has a great experience. We appreciate your business. Kind Regards, Paige Carlson

One of the best sales experiences that my wife & I have

One of the best sales experiences that my wife & I have had in my 45 years of purchasing vehicles. We both typically buy new vehicles and trade one every three years on average. Mick & Dakota provided an excellent experience for us from beginning to end. We were treated extremely well and received a very fair deal. My wife traded her vehicle in for a Venza. Because the experience was so good, I ordered a vehicle from Carlson Toyota for me instead of ordering through another dealership that I had been in contact with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, John, We appreciate you taking the time to share your experience with our dealership. We hope you love the new Venza and look forward to serving you in the future. Thank you for your business. Kind Regards, Paige Carlson

Sara is great.

Sara is great. I came to Carlson because of her. I like service here and best think, its not much crowded so easy to deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hello, Thank you for sharing your experience and the adorable picture. We hope you love your new vehicle and look forward to serving you in the future. Kind Regards, Paige Carlson

I really appreciate it for all the process and help but I

I really appreciate it for all the process and help but I wish it go little bit faster

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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1 person out of 1 found this review helpful.
Dealer response

Hi Alex, Thank you for the review and thank you for your business. I appreciate you sharing your thoughts about speeding up the process. My apologies. Your time is valuable! We will continue to look for ways to improve the time spent at the store! Have a wonderful day. Kind Regards, Paige Carlson

Terri Dotson was wonderful to work with.

Terri Dotson was wonderful to work with. She was very knowledgeable and took time to explain everything. We bought a 2024 Camry and so far, it's everything she said it would be. She doesn't have a problem with follow up questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello sjohnson, Thank you for taking the time to review your experience with Terri! She definitely wants to make sure her customers fully understand their new vehicle. Thank you for your business. Kind Regards, Paige Carlson

I went to browse around for vehicles and ended up at

I went to browse around for vehicles and ended up at Carlson Toyota. Boy am I glad I stumbled onto there. I was met by a very warm and friendly sales lady named Sara. Sara really knew her stuff, not only that but she actually made the car buying process fun! She was there through the entire process from a to z, even followed up with me after the fact. If you are in the vehicle buying market, do yourself a favor and go ask for Sara at Carlson Toyota, you won’t be disappointed, trust me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your experience with Sara! She works had to make sure her customers are well taken care of! Thank you for your business. Please let us know how we may serve you in the future. Kind Regards, Paige Carlson