Reviews
Routine Service
I have relied on Carlson Toyota for maintenance of all my Toyota vehicles for many years. Dealership is fair and efficient. I have full confidence in the staff and management.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service review
Customer service was excellent. Very prompt and accurate on the time it would take to get the car done. Had refreshments available, as I forgot to bring my own water. I like that the car was washed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall and oil change
Service was completed quickly. I appreciate that a service representative came out to talk to me regarding the service as it was happening. I felt well-informed regarding the service being done and the service is needed to be done. I really like that my car is washed also. I have had very good luck with Carlson Toyota. I would buy another vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience
We have always had a good experience at Carlson Toyota. This is our 3rd purchase here. We would recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tire Rotation undedr warranty
The service is great. I do have issues with the Rev4 such as the headlight switch and the beeping for nothing. Miss my Yaris that we owned before buying the Rev4..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great People, Prices, and Cars
We knew we wanted to visit this dealership first, because they had a good inventory of used Highlanders at better-than-average prices. Our sales person, Norm, was great in meeting our priorities, showing us vehicles, and explaining features and processes. We feel lucky to have worked with him. We’re happy with our new vehicle and our experience at Carlson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good deals
I was shocked to discover I could afford to buy a 2018 Prius C. It's a car I have always wanted to own. The employees were also very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great ‘new car purchase’ experience
Loved the low pressure ‘sales approach’ of our sales person, Mee Herr. He also did a wonderful job of explaining all the vehicle features before I drove my new car off the lot. (The pitch from the accessories sales staff & finance manager was noticeably rmore assertive, which could’ve been toned down a bit.) Felt I received a very good price for an excellent car. Very happy with the experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Purchase Experience
Easy purchase at Carlson. No pressure and knowledgable salespeople. Tim F. did a great job! Financing was easy and I was treated very well by the whole staff. I will buy here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Makes Car Repair Comfortable
Carlson Toyota has excellent customer service people who check in your car quickly and keep you well informed as the work progresses. The customer waiting area is spacious with wide-screen TVs, free coffee and cookies, and comfortable chairs. Checkout/paying is also fast with friendly agents making it easy. I drive from Blaine to Carlson Toyota to experience this top-notch service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair