Carlson Toyota

(684 reviews)
Visit Carlson Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (763) 515-2750 (763) 515-2750
Used (763) 515-4228 (763) 515-4228
Service (763) 515-2935 (763) 515-2935

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carlson Toyota from DealerRater.

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I just bought a new xse Camry and everyone involved in

I just bought a new xse Camry and everyone involved in the process was knowledgeable and pleasant to work with. Terry, our salesperson, was wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The reception on the front was great, and Kou Vang was

The reception on the front was great, and Kou Vang was pleasant, and helped us in every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Everyone I dealt with was very pleasant and respectful.

Everyone I dealt with was very pleasant and respectful. I didn't feel too pressured to buy. Love my Camry! Thanks Isiaha!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is a joke

Minus zero and then some. TERRIBLE owner and employees. Only care about the sale. Condescending and rude. Trust me, stay away. Read other reviews for yourself

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cristian and Keith really came through for me on July

Cristian and Keith really came through for me on July 3rd. I needed new tires asap because taking a road trip later in the morning. They got me in super early and the vehicle was ready when promised. I was thrilled! Thank you to my hometown dealer and staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Durham and Ahmed were great-we knew what vehicle we

Durham and Ahmed were great-we knew what vehicle we wanted, a Camry, and they were extremely helpful through the buying process. Also, we purchased with cash, but working through the purchase agreement was smooth with Nick. Congrats to Durham on his first auto sale. Thanks, Aric W.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were terrific and the salesperson (Terry) was

They were terrific and the salesperson (Terry) was unbelievable. The most helpful and kind salesperson I've ever worked with and my wife loved her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Bought a 2020 Certified Corolla.

Bought a 2020 Certified Corolla. Turns out none of the damage was repaired correctly. There is hidden damage. Carlson even used their white sticker to deliberately hide damage on the car. Now five months later I'm finding missing parts and bad repairs and Carlson is putting all blame on the previous customer. I'm sorry but the previous customer isn't responsible for the 160 point inspection YOU lied about. Carlson Toyota does NOT actually inspect their certified cars. Checking boxes on the inspection sheets that don't even apply to the vehicles being inspected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
21 people out of 21 found this review helpful.

2021 Prius

We weren’t intended to buy a car the day we walked in but ended up leaving with one. Spencer was a big part of that. Such a nice gentleman. We told him what we were looking for and we left that same day with our 2021 Prius. Great car . We love it. Thanks Spencer !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Peggy

First time buying a vehicle on my own. Thank goodness for Terri. Helped me through everything and ended up buying. Now I don’t have to run around to numerous dealers and get stressed out more than I already was. Thank you Terri. Your a sweetheart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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