Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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Fabulous service from my sales guy Johny Jaimes and my...

Fabulous service from my sales guy Johny Jaimes and my finance guy Chris. Very professional experience and very helpful in my selection if a truck. Had spoke with Johny on the phone before my arrival. Johny already had the perfect truck picked out when I arrived. My entire visit was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service. Wait time for service was not...

Great customer service. Wait time for service was not bad. Always professional and courteous. Pleasant atmosphere. Will definitely buy my next Jeep from this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I received fantastic service from Joe! He was very...

I received fantastic service from Joe! He was very helpful and awesome to work with! He is knowledgeable and was easy to work with. I will definitely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always excellent service!!!!!! Would recommend buying or...

Always excellent service!!!!!! Would recommend buying or servicing your car at this dealership!! The staff is always professional and courteous and works with my time schedule to get in and out!! Thanks Carolyn T.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked on my Jeep and helped with transportation for...

Worked on my Jeep and helped with transportation for myself and disabled spouse. Great experience even though everyone hates to have their car worked on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first visit to Capital Chrysler,Jeep and Dodge of...

My first visit to Capital Chrysler,Jeep and Dodge of Garner, NC. I drive up to the Express Fast Lane Oil Changes and I was approached by Mr. James Kinney. He greeted me - Welcome and thank me for choosing Capital CJD, How may I help you. Very friendly and professional. During this pandemic - he was very compliance with Covid-19 laws-rules. He made it so easy and I was very comfortable. Mr. Kinney was extremely helpful, he kept me updated thru out my wait time. Mr Kinney made my experience a 10 Stars experience. I will definitely come back and the entire Capital CJD was clean and Covid-19 compliance and I felt very comfortable and safe. Frankie Clark Proud Jeep Owner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department has always been straight and given...

The service department has always been straight and given me the option for needed versus wanted repairs. They are always courteous and answer any questions I may have

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Darrin was professional and above board, giving precise...

Darrin was professional and above board, giving precise factual information! The facility clean and I liked the new area for the service advisors to work out also very neat and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Talk about an excellent experience. Mike, Darrin and...

Talk about an excellent experience. Mike, Darrin and Kristopher really made every accommodation possible to make the purchase smooth. 10/10 customer service. They really do care about their customers and in today’s days in age their level of support and care is hard to come by Next time I’m in the market for purchasing a vehicle I’ll be sure to make the trip down from Virginia to visit then again!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always friendly. Need directions for express oil change....

Always friendly. Need directions for express oil change. Package oil change w/tire rotation is useless when it is free with tires. Please rethink this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.