Reviews
Write a reviewI watched the service tech loosen my tire lug nuts on one...
I watched the service tech loosen my tire lug nuts on one tire. I was getting an oil change and NC state inspection. What was that about?? I spoke with a service department representative about the above. He made the service tech tighten the lug nuts back!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Patrick Derleth was my salesperson, he did a great job....
Patrick Derleth was my salesperson, he did a great job. Went in got the deal I wanted and was out in 30 mins. The finance manger was also top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On October 31, 2020, I brought my 2015 Nissan Altima SV...
On October 31, 2020, I brought my 2015 Nissan Altima SV to Capital Chrysler Jeep Dodge for routine service. I have been doing this for a while but put off doing so due to COVID-19. Mr. James Kinney, the Service Representative who checked me in was professional and pleasant. He took the time to explain what was done and what else needed to be done. I am deaf and really appreciated his help. I will continue to use CCJP service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My partner and I live in Michigan and were in the market...
My partner and I live in Michigan and were in the market for a 2018 Jeep Grand Cherokee. We found what we were looking for at Capital C-J-D. We submitted our online request to quickly receive a follow-up message from Reeves. Reeves answered all of our questions, went out of his way to create a video of the vehicle since we couldn't see it in person before the purchase, and facilitated all of the paperwork with ease. It was an amazing experience and we highly recommend Reeves and this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am VERY pleased with the deal and delivery of my...
I am VERY pleased with the deal and delivery of my special order 2020 Ram 3500 truck that I closed today at Capital CJD of Garner. The customer service and attention to detail was fantastic. I will definitely be returning when it comes time to order my next truck. If you are looking to special order a Ram truck to suit your specific needs, these are the folks you need to see! A huge thank you to Randy Adams for getting the exact truck I was looking for made-to-order and to Jeff Thomas and Bill Kistler for their help in putting together an amazing deal for me. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding experience. They made it very easy to buy a...
Outstanding experience. They made it very easy to buy a truck. Fair deal from the beginning. Randy is an outstanding guy. Will definitely purchase from them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the FOURTH Jeep I’ve purchased from Capital...
This is the FOURTH Jeep I’ve purchased from Capital Chrysler Jeep in Garner. Need I say more?! Capital CJD is the best dealership around. And I’ve been a customer with Leith too. If you want a great deal, friendly service, and a beautiful vehicle... go see the team at Capital CJD!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with Harry and he was awesome! He made us feel...
We worked with Harry and he was awesome! He made us feel at home and like we were working with a family member. He really cared about getting us exactly what we wanted and making sure it was the perfect fit for our growing family! I will always recommend him for any friends and family looking to get a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I saw Darrin Terrones and he was very knowledgeable and...
I saw Darrin Terrones and he was very knowledgeable and helpful explaining what needed to be done and cost and said they could do today. Very polite and easy to work with. I was due oil change, tire rotation etc is reason for service visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the express lane for quick service for oil changes,...
Love the express lane for quick service for oil changes, inspections, etc. Very friendly knowledgeable people to deal with. I would recommend them to any one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair