Reviews
Write a reviewExcellent buying experience
I just purchased a new 2017 Chrysler Pacifica from Capital. They offered an extremely competitive price on the new purchase and my trade-in, all over the phone. When I arrived the following day, all the paperwork was as we discussed and I was in and out quickly. Professional team with great prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!
Guy Miggins was very sweet, patient, and informative with us. Our experience was very fun and laid back. We didn't feel pressured or rushed! This is our first time purchasing a new car and I can only hope Guy is still working there when we buy again, because he is the only one we will purchase from! We arrived at the dealership around 1 or 2 pm and left at 8pm. This shows how patient Guy was with us on finding the perfect fit for us. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to shop
Stacy was great to work with. The entire time we felt like we were working with friends, not sales people (including other salesman and finance). Plus we felt like we got a good deal. Great experience, will be coming back for our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They earned my business!
I was stuck without a car when my car up and died earlier this week. So, reluctantly I started looking for a replacement and spent a day searching the Internet for a good deal. After the sticker shock experienced from looking at new vehicles I decided to look for a used car that wasn't to old or that had to many miles on it. I found my Chrysler 200 S while looking at Capital Chrysler Jeep and Dodge in Garner. Dreading having to deal with a pushy know everything sales person, I was totally caught off guard by the sales person I encountered. Ben Hazard made the entire process enjoyable and was so helpful and informative that my preconceived notion of dreading the car buying process was forgotten. If you are in need of a vehicle and want a sales person who genuinely cares about you and your needs and budget constraints, there is not a finer gentlemen to have help you. I highly recommend Ben Hazard and the great team at Capital Chrysler Jeep and Dodge in Garner. They have earned my business!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Toyota Corolla
My first time purchasing a vehicle, I am 21 years old and every place that I previously went refused my request to purchase a vehicle . From the first moment I put in an inquiry for a Toyota Corolla at Capital in Garner, NC , isaac followed up very promptly and asked me to come in to test drive. I had some complications with my finances, Isaac and Steve were very patient and committed to helping me. Isaac offered to return my rental, this showed me that he was not only committed to his job of making sales but he was also committed to taking care of the customers every need so they may leave happy. Isaac made the experience very pleasant with making conversation allowing the wait to pass by much smoother and most importantly I felt comfortable that I was doing business with the right company. I look forward to continue to return my business to you each time!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd McKendrick and Rodney Dean ROCK!
Both Todd and Rodney made our purchase a breeze. Both of them have superior customer service, they are both thorough, and they both are easy to communicate with especially if you have any questions or concerns. Buying a car can be stressful, especially when sales people are pushy and finance people push added extras, but both of these guys made buying easy and were okay with our purchase (even though it wasn't the most expensive and we didn't buy all the extras).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and Ideal Vehicle
I contacted Randy through email and got the response very quickly and in detail not only about the vehicle's function, history and every detailed information about the car, but also the clearly stated price. And when I went to the company, Tracey Swann was the sales representative who helped me finding my ideal car. He is a patient guy who has a great sense of responsibility. With his help, I'm now enjoying driving my Chrysler 300 baby every day. This is a well-organized and professional dealer company. I'll highly recommend it to those who really want to find a good car at a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best dealership!
This is my 4th vehicle from Capital CJD! Anthony did an awesome job in helping me with my new Jeep Compass! I love it! Capital CJD has done it again! Thanks Anthony!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superb transaction & service, outstanding people!
We traveled 2 hrs from Swansboro to the dealership to look at a vehicle. From start to finish it was a no-hassle, professional transaction. Our salesman Michael was very knowledgeable about the vehicle we purchased and went out of his way to help complete the transaction and we were on our way home with our new vehicle later that day. We did have an issue with a check engine light that Mike in Service promptly addressed the following week, even gave us a loaner vehicle. Overall their customer service, and attention to detail was outstanding. I would strongly recommend the dealership to anyone I know looking for a vehicle. Thanks again Capitol Jeep Chrysler Dodge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a Jeep!
I contacted 3 dealerships in the area using the online contact forms. Michael from Capital CJD contacted me first and was incredibly helpful right out of the gate. He answered all of my questions (which I had a ton of!) and he made an awesome personalized video giving me a tour of the Jeep I was interested in. I couldn't come out that day to see it in person so he offered to have Randy drive the Jeep to me to make things more convenient. I didn't once feel pushed or like I was being taken advantage of. Not to mention they found me the perfect Jeep that fit all of my wants and needs. When we arrived at Capital CJD we were immediately greeted by Randy and the Jeep was already detailed and fueled. The monthly payment was exactly what Michael said it would be and the process was a breeze! I am so impressed with how these guys do business in comparison to the other dealerships I talked to.I LOVE my new Jeep and I would recommend CJD to anyone! Thanks all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase