Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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Excellent buying experience

I just purchased a new 2017 Chrysler Pacifica from Capital. They offered an extremely competitive price on the new purchase and my trade-in, all over the phone. When I arrived the following day, all the paperwork was as we discussed and I was in and out quickly. Professional team with great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome!

Guy Miggins was very sweet, patient, and informative with us. Our experience was very fun and laid back. We didn't feel pressured or rushed! This is our first time purchasing a new car and I can only hope Guy is still working there when we buy again, because he is the only one we will purchase from! We arrived at the dealership around 1 or 2 pm and left at 8pm. This shows how patient Guy was with us on finding the perfect fit for us. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to shop

Stacy was great to work with. The entire time we felt like we were working with friends, not sales people (including other salesman and finance). Plus we felt like we got a good deal. Great experience, will be coming back for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They earned my business!

I was stuck without a car when my car up and died earlier this week. So, reluctantly I started looking for a replacement and spent a day searching the Internet for a good deal. After the sticker shock experienced from looking at new vehicles I decided to look for a used car that wasn't to old or that had to many miles on it. I found my Chrysler 200 S while looking at Capital Chrysler Jeep and Dodge in Garner. Dreading having to deal with a pushy know everything sales person, I was totally caught off guard by the sales person I encountered. Ben Hazard made the entire process enjoyable and was so helpful and informative that my preconceived notion of dreading the car buying process was forgotten. If you are in need of a vehicle and want a sales person who genuinely cares about you and your needs and budget constraints, there is not a finer gentlemen to have help you. I highly recommend Ben Hazard and the great team at Capital Chrysler Jeep and Dodge in Garner. They have earned my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Toyota Corolla

My first time purchasing a vehicle, I am 21 years old and every place that I previously went refused my request to purchase a vehicle . From the first moment I put in an inquiry for a Toyota Corolla at Capital in Garner, NC , isaac followed up very promptly and asked me to come in to test drive. I had some complications with my finances, Isaac and Steve were very patient and committed to helping me. Isaac offered to return my rental, this showed me that he was not only committed to his job of making sales but he was also committed to taking care of the customers every need so they may leave happy. Isaac made the experience very pleasant with making conversation allowing the wait to pass by much smoother and most importantly I felt comfortable that I was doing business with the right company. I look forward to continue to return my business to you each time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Todd McKendrick and Rodney Dean ROCK!

Both Todd and Rodney made our purchase a breeze. Both of them have superior customer service, they are both thorough, and they both are easy to communicate with especially if you have any questions or concerns. Buying a car can be stressful, especially when sales people are pushy and finance people push added extras, but both of these guys made buying easy and were okay with our purchase (even though it wasn't the most expensive and we didn't buy all the extras).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and Ideal Vehicle

I contacted Randy through email and got the response very quickly and in detail not only about the vehicle's function, history and every detailed information about the car, but also the clearly stated price. And when I went to the company, Tracey Swann was the sales representative who helped me finding my ideal car. He is a patient guy who has a great sense of responsibility. With his help, I'm now enjoying driving my Chrysler 300 baby every day. This is a well-organized and professional dealer company. I'll highly recommend it to those who really want to find a good car at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best dealership!

This is my 4th vehicle from Capital CJD! Anthony did an awesome job in helping me with my new Jeep Compass! I love it! Capital CJD has done it again! Thanks Anthony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Superb transaction & service, outstanding people!

We traveled 2 hrs from Swansboro to the dealership to look at a vehicle. From start to finish it was a no-hassle, professional transaction. Our salesman Michael was very knowledgeable about the vehicle we purchased and went out of his way to help complete the transaction and we were on our way home with our new vehicle later that day. We did have an issue with a check engine light that Mike in Service promptly addressed the following week, even gave us a loaner vehicle. Overall their customer service, and attention to detail was outstanding. I would strongly recommend the dealership to anyone I know looking for a vehicle. Thanks again Capitol Jeep Chrysler Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a Jeep!

I contacted 3 dealerships in the area using the online contact forms. Michael from Capital CJD contacted me first and was incredibly helpful right out of the gate. He answered all of my questions (which I had a ton of!) and he made an awesome personalized video giving me a tour of the Jeep I was interested in. I couldn't come out that day to see it in person so he offered to have Randy drive the Jeep to me to make things more convenient. I didn't once feel pushed or like I was being taken advantage of. Not to mention they found me the perfect Jeep that fit all of my wants and needs. When we arrived at Capital CJD we were immediately greeted by Randy and the Jeep was already detailed and fueled. The monthly payment was exactly what Michael said it would be and the process was a breeze! I am so impressed with how these guys do business in comparison to the other dealerships I talked to.I LOVE my new Jeep and I would recommend CJD to anyone! Thanks all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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