Apple Ford Apple Valley

Damon lead us through the whole process, listened to what we wanted and what we didn't want, found us just the right vehicle and walked us through all the bells and whistles on the Hybrid. We are very pleased with the service we received from Damon, Matt, and Derrick (finance). AVF is fortunate to have these men working for them.

Great service everyone was wonderful to work with, my car was very clean when I got it back.

Justin Moorman was an incredibly knowledgeable service advisor. He helped me identify issues with my car and get them fixed same day! This location is 30 minutes from me but I continue to drive here for my service needs on my vehicle because of the great customer service.

Received a recall letter, I phone the dealer and could schedule an appointment for the following day. I took the mustang in and he had the required parts and fixed it the same day.

Joe Murphy at Apple Valley Ford did an excellent job of showing us how to buy out our Ford Explorer at the end of the lease. He took care of everything and every detail. Unbelievably great customer service that we've not experienced in a long time! We highly recommend Apple Valley Ford and Joe Murphy!

Ross was great! He communicated with me well and was very helpful throughout the entire process. I’ve always been treated well at Ford, which is why I come back.

This is a first class operation. Our salesperson, Steve went out of his way to make sure my truck buying experience was pleasant and hassle free. Everyone one else I dealt with was also very nice and helpful.

The experience started out wonderful. Then there was a mixup with my order, the vehicle I purchased was accidentally sold to somebody else. but this is where the dealership really shined they were able to find me another truck in short order and gave me a better price. Everybody I dealt with was pleasant I would certainly recommend them.

To be honest I was disappointed in my service visit - I went for an alignment especially for my rear tires. When the service advisor gave me the test results of before and after there was zero change in the camber which rated from 1.6 to -.3. I asked why and the advisor said because it was within range, I could visually see the tire wearing badly on the inside of both rear tire "thats why I went in for an alignment in the first place". I asked them to do the rear to more in the middle values and was told I would have to wait another 45min - it ended up being almost two hours later and I could see my car on the alignment rack - no one touched it for almost an hour. Poor customer service!!!

Scheduled appointment online and AV Ford was on time and had me in and out in less than an hour for an oil change and tire rotation. Fully met my expectations.