Battleground Kia

(701 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
New (866) 396-9748 (866) 396-9748
Used (336) 295-1196 (336) 295-1196
Service (888) 319-7384 (888) 319-7384

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battleground Kia from DealerRater.

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survey

Everything was great especially with the service rep. The time it took for them to fix my car was very immaculate. I will refer Anyone to this dealership for the great customer service that I receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Beckey! We're glad you enjoyed your visit!

Wonderful Service Dept.

Battleground Kia Service Department goes above and beyond for their customers. They always make sure the customer is taken care of and happy before you leave with your car. Always friendly, accommodating, and takes the time to answer any questions or concerns you have. I have never dealt with a dealership that takes care of their customers quite like these guys do. They are prompt and professional. With regards to this last issue with my Kia I was very impressed with the way things were handled. Kia stands behind their product and they have a customer for life! When I am ready to purchase new vehicle I will be buying again from Battleground Kia. Great job guys and THANK YOU!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Keisha! We're glad we could exceed your expectations!

Sorento

Excellent service. Will definitely bring my vehicle back to Battleground Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks, Angela! We're glad you had an excellent experience!

Review on service

Everyone was very nice and the work they did on my car was done In less time than expected

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy to hear that! Thank you for sharing your experience with us!

Battleground KIA Greensboro NC

Needed a battery & Mark got me in & took very little time & as always Mark was eager to please, kind & always smiling & happy to see me & full of thanks for choosing KIA. He loves his job & customers!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mark is a great guy. We are glad you were able to get assistance from him. If you have questions or need anything please let us know. Thank you!

used car

Dawn was a awesome sales lady. She Explained all about the car we purchased. We would recommend Battleground Kia and Dawn to anyone!!Great place to buy a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car Dawn! We hope you enjoy it. If you have any questions please let us know!

car inspection

Service was excellent. Atmosphere was very warm service man was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We look forward to your next visit.

State inspection /service repairs

Awesome staff and service. I did not have an appointment, but they still completed my service in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We like to take our customers time in consideration while providing quality service so we're happy we were able to provide that for you. Have a great day.

Great customer service

They checked the error code and it just needed a reset and there was no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Awesome!

Worst dealership in the tread area

This dealership will run your credit 20 times or more to lower your credit ,even when your only just a co-signer. STAY AWAY FROM THIS LAYING DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (336) 295-1542.