Battleground Kia

(701 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
New (866) 396-9748 (866) 396-9748
Used (336) 295-1196 (336) 295-1196
Service (888) 319-7384 (888) 319-7384

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battleground Kia from DealerRater.

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Excellent car experience at Kia of Greensboro

Phenomenal experience and will return for future purchase. I would recommend this dealership to family, friends and coworker. Cliff was very professional and assist us very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!

Great place

Big John was awesome ... Thank you all so very much !!! Very patient I will always recommend this place to anyone.. they will work very hard for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!

We got a safe, wonderful and smart financial car

Absolutely the best car buying experience I’ve had at a car dealership for the last 25 years I’ve been driving. Drove over an hour and passed 3 other Kia dealership to included multiple other dealerships to get to Battleground. Courtesy, professional and absolutely meet our car and financial needs is what we received. Thank you Dave, Cliff and Eric! Myself, Ashley and Ava are very thankful for your service in getting us back in a safe and wonderful car. Glad to be part of the Battleground KIA family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the amazing rating and highlighting the members of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!

Wanted to purchase a car they had on the lot.

Wanted to purchase a car they had on the lot. Would not discuss price over the phone but assured us "they would work with us when we got there". Loaded up the family and drove 45 minutes to receive their offer which was $14,000 OVER the sticker price! They worked it down to $10k over asking. Not transparent and not trustworthy.... They did blame it on "we called the owner and he said that was the best he could do". Do yourself a favor and go see Juan at Bob King in Winston! He's a class act!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

We apologize that your recent visit did not exceed your expectations and appreciate you taking the time to leave us a rating. We apologize for the experience and hope this will not deter you from considering us in the future.

Great Experience

Justin Locklear and staff at Kia were great to work with. They were not pushy and made me feel comfortable while walking me through the car buying process. I highly recommend this dealership and Justin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!

Vermont is the best salesperson there!

Vermont is the best salesperson there! I've purchased 3 vehicles from him and he's wonderful to work with! However, the finance manager Eric, gives this dealership a bad name. I went to look at refinancing options and never once was I told what my new APR would be. When he came over to try and convince me that my car balance going up was a good thing, he spoke down to me, as if I was a child. I have 4 years of car sales experience and he made me feel incompetent. When I said I needed time to think about the decision, he got defensive, mumbled under his breath, and walked away. He needs to learn how to treat customers; not make them feel guilty for making a decision that doesn't jive with his point of view.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We apologize that your recent visit did not exceed your expectations and appreciate you taking the time to provide such valuable feedback. We will use these comments to improve as we move forward and hope this will not deter you from considering us in the future.

Take my car to have it service 20 21 Kia Sportag

They are very courteous people never had to wait very long to have my car service this is my third car buying from Battleground Kia I have a 2021 Kia Sportage and I love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a 5-star rating and review. We're happy to have exceeded your expectations!

Spoke to salesman on a used car, drove 2 hours and

Spoke to salesman on a used car, drove 2 hours and shocker car is gone in those 2 hours but we have these other cars that are $10k more you can look at, total bait and switch scam!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your feedback with us! We are sorry to hear that you haven't had a great experience with us. It seems as though there was a lack of communication. We'd love to hear more about your recent experience with us so that we may continue to improve our processes. Please give us a call at 336-282-0115 whenever you have some free time.

Good experience , but Virginia buyers take note.

Good experience but if you are coming in from Virginia to purchase a vehicle, please note that you will not get a Virginia inspection sticker and will need to purchase one for yourself. The dealership said that I would not need to purchase a Virginia inspection sticker, however the Virginia DMV said that I would need to purchase a Virginia inspection sticker.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to rate your experience with us! We are so happy to hear that you have had a great experience and would like to apologize for the misunderstanding. We hope you are loving your new Kia!

Excellent sales rep Camron Gray!

Excellent sales rep Camron Gray! Enjoyed the transaction , very friendly ppl. I am very satisfied with the new car and pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!

Consumer response

Awesome! Looking forward to that TELLURIDE!