Reviews
Enjoyed the process!
I bought my Telluride from Battleground Kia, and had no issues with the whole experience. They were very accommodating and the process was fluid. The only problem is, I live an hour away and can't use their services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to rate your experience with us! We are so happy to hear that have had a great experience with our sales team! We understand not wanting to drive an hour specifically for vehicle services - however, if you're ever in town for whatever reason....our doors are always open (during business hours, of course)!
Service Dept.
Tony, I hope I remembered his name correctly, did a superb job. No more Michelle as she moved to the Burlington Kia Dealership but Tony was awesome! Friendly, good customer service and very communicative. Thank you, Bobbie Daughter of Deaf Mom , Barbara Capes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to rate your experience with us! We will certainly miss having Michelle around here too but we are so happy to hear that have had a great experience with Tony also!
Thieves, fraud, deceitful practices
Really scammers? Trying to chump me for $2300? Nice. This must be everyday for you frauds. If I could by a kia from a vending machine I would instead of dealing with you xxxx bags. How does it feel to know that every single cliche about car salesmen is true. Just bad carma losers
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to share your experience with us at Battleground Kia. We are terribly troubled to hear that you feel this way. Our management team has attempted to reach out to you in order to address your concerns and attempt to better your experience with us. If you would like any further assistance - we would be happy to assist in any way we can! Please feel free to give us a call at 336-282-0115. Thank you again for your time, Jeff. Have a wonderful day.
Regular oil change
From the time we got there until the time we left, it was great overall experience. We were greeted by a very friendly person who got us started with our oil change. The accommodations while we waited were very nice and Shawn did a great job with my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to rate your experience with us! We are so happy to hear that have had a great experience with us during your recent oil change!
Wonderful Experience
Everyone I worked with at Battleground Kia was very professional and knowledgeable about the process. I felt no sales pressure, all my questions were answered, and once we entered the buying process everything was very prompt! Would certainly work with them again and recommend to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to rate your experience with us! We are so happy to hear that have had a great experience with us!
Scam! Fraud! Hidden fees, switched trade-in value tried...
Scam! Fraud! Hidden fees, switched trade-in value tried to slip in an extended warranty. Ernest the salesman, Dave the service manager and the financial manager. Your scam is on blast. Check your reviews
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great Service Repair
The service rep Toney was great and the service was completed within a great time-frame. I will return for other repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your experience with Tony! We are happy to hear that the service was completed in a timely manner and we look forward to assisting you with your servicing needs in the future!
Fake posting/lied
This dealership has fake postings of used cars, just to get you in the door. They will lie to you via email and phone. Avoid this place at all costs!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to share your experience with us at Battleground Kia. We apologize for any confusion regarding current vehicle availability - we understand your frustration and are doing our best to keep our website as up to date as possible. We also have a dedicated team on site and they can be reached at 336-282-0115 should you ever like to reach out to confirm the availability of a specific vehicle prior to a showroom visit.
Outstanding service and customer care.
Mark Walters was on top of everything even though it was only a recall appointment. Tony was very involved in setting up my appointment on a Saturday. I will recommend Battleground Kia to others. Thank you, J. Barnes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your experience with Mark! We really appreciate your feedback!
Bait and switch from the car I asked to see to the car I...
Bait and switch from the car I asked to see to the car I was shown. After test driving a 2020 and attempting to negotiate pricing on a 2020 and 2021 it was a bait and switch with negotiating a sale. They add odd fees and charges. Horrible customer service. Dirty dealership. The new salesman was very kind, his co-worker was not.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car