Reviews
Car Maintenance
Shawn did an awesome job in making sure my car needs were taken care of
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review!
Battleground KIA
Everyone that helped me was friendly and the maintenance was well explained.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad the that our service team could help you have a 5 star experience.
Hello
Excellent customer service upon arrival, the gentleman that assisted me was very nice and helpful he answered all my questions and concerns, Overall all a good experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful rating and highlighting our service team who helped make your visit a 5-star experience.
Excellence at its Best!
Excellent Customer Service! Our Service Advisor Tony Yountz was very professional and kind, I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful rating and highlighting a member of our service team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future.
Worth the wait
I highly recommend this dealership for service. I have been taking my car into the dealership for years for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5 star feedback and for letting us know how our service department has helped you!
Forte
Get bunch of guys, They keep their word on price. Everything was easy and striaght forward
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review. We are glad we could help!
When to customer calls more than the dealership...
Once you leave the lot, you will be forgot. Multiple calls and follow up, only to discover 5+ weeks later, the PROMOSED accessories were never order.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us! We are sorry to hear that you haven't had a great experience with us after your purchase. Seems as though there was a lack of communication. We'd love to hear more about your recent experience with us so that we may continue to improve our processes, as well as help with your issue if possible. Please give us a call at 336-282-0115 whenever you have some free time.
Customer
Very good service experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 star review Carolyn.
Called to verify a car was on the lot. They confirmed it...
Called to verify a car was on the lot. They confirmed it was. Drove 30min to the dealership and it wasn’t on the lot. They claimed the CFO drive it off the lot. It was a used car. It was clear they were lying and just trying to get us on the lot and try to get our contact information. Crooked company
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us! We are sorry to hear that you haven't had a great experience with us. Seems as though there was a lack of communication. We'd love to hear more about your recent experience with us so that we may continue to improve our processes. Please give us a call at 336-282-0115 whenever you have some free time
First Kia service visit
It was a good experience for me -a new customer at her 1st oil change, etc. I was met, had my appointment explained to me, had my own person to talk to me about any issues, questions or issues they found. I love my little shortage & that there were no issues to deal with. They asked about tire rotation & took care of it during the visit & had me on my way in record time. I like the location that is easily accessible. They were super helpful & took time to explain what I didnt understand. It is a difficult time due to Covid, but they -everyone-wore masks & practiced safe distancing. I am happy with their style-no pressure to purchase things other than what I asked for NICE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. We are so glad that we could help and that you had a great experience with us.