Reviews
Adrian was very nice and I appreciate his help in
Adrian was very nice and I appreciate his help in selecting the car that was right for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Adrian or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Tyler Headdy tyler.headdy@russdarrow.com
Julian was my sales rep.
Julian was my sales rep. I couldn’t have asked for such a nicer person.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Julian was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Tyler Headdy tyler.headdy@russdarrow.com
Ziggy was the best finance manager we have ever dealt
Ziggy was the best finance manager we have ever dealt with. He was very busy but truly cared how we were treated and made our experience a positive one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Russ Darrow Metro Chrysler Dodge Jeep RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Tyler Headdy tyler.headdy@russdarrow.com
He did a great job of making everything work out, even
He did a great job of making everything work out, even having issues with the truck
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Chrysler Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Tyler Headdy tyler.headdy@russdarrow.com
As always, the team treated me with professionalism and
As always, the team treated me with professionalism and kept me informed of the repair progress.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com
Made an appointment to have oil changed.
Made an appointment to have oil changed. They did this and washed my car which I appreciate. However, I had to wait 1 1/4 hours to have the work completed. Also, no snack bar in waiting room.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Tyler Headdy tyler.headdy@russdarrow.com
Today as a new customer, I had the pleasure of working
Today as a new customer, I had the pleasure of working with kenney. He was polite, attentive, and very helpful. He helped me find the perfect car with the right price and got me in and out in no time. Highly recommend
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Kenney and our team. We're glad to hear we delivered such a great experience! Tyler Headdy tyler.headdy@russdarrow.com
Jermaine Heard is a great employee.
Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com
Great service, excellent communication, will always take
Great service, excellent communication, will always take my smol wrangler to Megan! Megan is the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com