Reviews
God deal and great service
I'm very sorry that due to different personal issues I didn't have the time to write this review earlier. We (me and my wife) went on Sunday 08/21/2016 to West Kendall Toyota, but although already decided to by a car we thought that we'll not be able to close a deal that same day because it was almost closing time and were only looking forward to have a close look at the new Corollas. We were still outside looking at the cars when we were met by Yoel Vazquez (salesman) who was very courteous and straightforward since the beginning, he patiently showed us all the cars we asked him to see and professionally explained all the technical and pricing options of the new Corollas and at our request he also showed us some used cars. All this time he was never pushy or in a hurry at all. When we decided to buy a new Corolla we met Andy Suarez (sales manager) who was also very professional, courteous, helpful and most of all very patient with all my questions. We got a very good price (I had done my homework on prices) and all the fees were clearly explained to us beforehand. At the finance department there were no "surprises" as we got the price that we had negotiated before. There we met Ashley who was very professional, kind, cheerful, patient and as the rest of the staff not in a hurry at all even though by then it was almost 10:00 PM on a Sunday. The finance process went smoothly and she made us feel at ease all the time until the deal was closed (lots of papers to sign and initialize). Finally we all (Yoel, Ashley and us) left the dealership at 10:50 PM and even at that time Yoel helped us to set up the cell-phone bluetooth connection with the new car system before we left. Because of the whole experience in general and the people we dealt with in particular, we highly recommend this dealership as we feel that we got a very good deal with an excellent service at the same time. Osvaldo A. Samper Delete review
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Rodriguez
I will definitely recommend Toyota of Kendall to all my friends. The quality of customer service it's exceptional. I was impress by the professionalism and knowledge of Donald Salazar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much Miguel for taking the time to rate and review us. We appreciate and thank you for choosing us to service your vehicle!
Good service !
Service was great. Advisor kept me updated the whole time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for sharing your experience with us Amy! We really appreciate it!
Amazing service!
I've been going to West Kendall Toyota for years! The service has always been amazing. I am always attended to quickly and easily by Mr. Salazar. He is very well spoken and very generous. Without a doubt, I will be returning again for any services I will need in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your experience with us Anthony! We really appreciate your loyalty and thank you for choosing us as your go-to dealer for service!
Great!
It was a great experience. I would recommend it to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much Ramon for choosing West Kendall Toyota to service your vehicle! We appreciate your recommendations.
Great!
Everybody was very friendly and helpful when I had my car repaired.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much Lina for sharing your experience with us and thank you for choosing West Kendall Toyota to service your vehicle!
Nurse
Great service, I Totally recommend it to anyone they are great always helpful and finding different ways of helping out. Very patient and great attitude .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Thalia, for sharing your experience with us.
Amazing service
West Kendall Toyota service department is absolutely amazing, I am in and out fast and for major repairs they are reasonable for their prices
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Maritza for taking the time out of your day to share your experience with us, we truly appreciate it. Thank you for choosing West Kendall Toyota to service your vehicle!
Amazing
Amazing service from Chris camous, i would recomend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the rating and review! We'll let Chris know how he's doing.
Service
I received great service. My only complaint is that it took almost a year for my part to come in. When I brought my car in Donald was helpful, friendly and knowledgeable. My car was ready on time and everything was done complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Tara for sharing your experience with us and for your feedback. We will help improve the time it takes for parts to come in so that next time you or anyone needs to order a part, you get it in a reasonable time period. We appreciate your patience and thank you for choosing West Kendall Toyota to service your vehicle.