Pacific Auto Center - Fontana

(430 reviews)
Visit Pacific Auto Center - Fontana
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
(888) 356-4029 (888) 356-4029

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Refusing to work with me??

I’m in Fresno wanting to purchase a Truck from them but have been on the back burner for two days with no responses besides, “we will let you know” with no update! I never dealt with a dealership not wanting an easy sale and not following up with people… guess my money isn’t good here?! LOL

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Awesome experience!

Awesome experience! Highly recommended!!! Flawless transaction. Would buy another vehicle there anytime. Do it!!! You’ll be happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect customer service.

Perfect customer service. Quick and clear communication. Final price was exactly as negotiated.No-pressure, didn't feel rushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Scam Dealership, total bait and switch, They get you in

Scam Dealership, total bait and switch, They get you in the door with a fake sales number, then stack on $2,500 add ons after the test drive. Place is a waste of time and the staff is a bunch of rookies with no experience in the Car game. Avoid this place at all costs. I walked away and didn't buy any thing from them and I recommended you do the same!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

don't go to there wasting your time

do not go to this dealer , waste your time , the price is not real. they add some garbage equipment(GPS door seal ) for $3500 and tell you must pay.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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Excellent service profesional and will accommodated my

Excellent service profesional and will accommodated my needs I will recommend pacific auto center for your next auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

The sales reps and finance department at this location were very courteous and professional. I'm not the type of person to just take things for what they are, so I asked for the itemized breakdown of the cost of the car and they worked with me hassle free to get to a price I was willing to work with. I would definitely recommend this location if looking to purchase a vehicle on their lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Almost had my dream car....

Almost had my dream car. These guys had this car advertised for $20,529.00 As soon as I called on it, I was informed the price was not correct. They claim this was a promotional price and that it was in fact 4k more. I brought it to their attention that this was the price they currently had it advertised for. They went online and changed the price. I feel like they were taking advantage because i live out of state.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
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They didn’t even have the respect to answer my email.

They didn’t even have the respect to answer my email. I made an offer, then noticed a couple days later the truck was no longer listed. They could have at least replied.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Emailed this company seven times in regards to their H1

Emailed this company seven times in regards to their H1 Hummer with zero response?? Maybe they're way too busy for my business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.