Pacific Auto Center - Fontana

(430 reviews)
Visit Pacific Auto Center - Fontana
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
(888) 356-4029 (888) 356-4029

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Fernando is completely incompetent cost me over $1200 in

Fernando is completely incompetent cost me over $1200 in interest due to him funding my loan with a different lender, although I came in with the preapproval letter. Send send he has emailed me saying he would reimburse the difference but since has no longer communicated. Completely unprofessional would never buy another car from this dealer again strictly due to Fernandez poor Performance as a finance manager. Pacific auto center do better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dominique is very good customer service in my buying

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

It was a great experience and Dom was the best!

It was a great experience and Dom was the best! We will definitely come back for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

dominique is an easy going sales person and made my

dominique is an easy going sales person and made my experience comfortable to purchase my f-150

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying was easy with Dom as our sales guy when we bought

Buying was easy with Dom as our sales guy when we bought our Jeep! Didn’t feel rushed but did feel taken care of the entire time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Loved this place, our agent Robert Diaz was very friendly

Loved this place, our agent Robert Diaz was very friendly and helpful and answered all our queries regarding our interests and ultimately the purchase. He was very knowledgeable and will buy from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bate and switch tactic.

Bate and switch tactic. inexperience salesmen, poor communications with buyers. Drove an hour to the store. After receiving my sales worksheet they added over $4,000.00 to the advertised price. GPS, ETCH (glass etching) and clear concepts. I asked if they were option accessories and they said no you have to purchase the added accessories. Other dealers will add these accessories if you want them as an option. If you go there you will only get frustrated. I found another dealer that was a completely different experience and I bought the vehicle. Good Luck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dom was awesome!

Dom was awesome! He was a Great help, honest, and knowledgeable. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Our salesperson, Hamza, was very helpful.

Our salesperson, Hamza, was very helpful. The vehicle we went to see was not on site, but he helped us find a better one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dom made my family comfortable when we bought the jeep,

Dom made my family comfortable when we bought the jeep, very happy with my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No